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  • Whitepaper

    March 26, 2026
    Where fraud meets compliance: Building a stronger line of defense
    Efforts by the financial services industry to merge the management of fraud and compliance risk — particularly, but not exclusively, anti-money laundering (AML) risk — have been evolving over the last quarter century. There are examples, frequently unsuccessful, from the early 2000s of financial institutions — from traditional banks to insurance companies — that sought to integrate their fraud…

  • Insights paper

    October 1, 2025
    Strengthening decision-making with OSFI’s E-23 Model Risk Management Guideline
    The Office of the Superintendent of Financial Institutions (OSFI) has taken a pivotal step forward with its E-23 Model Risk Management Guideline, underscoring the importance of robust governance, validation and monitoring frameworks to mitigate risks associated with the use of models across various domains. OSFI first published the guideline in 2017, and the final draft, published on September 11…

  • Client Story

    April 18, 2022
    The Royal Children’s Hospital Partners with Protiviti’s Automation Experts for Dramatic Enhancements to its Health Insurance Claim Process
    Australia’s health expenditure makes up 10.3% of the country’s gross domestic product and is growing at a rate of AUD$181 billion annually, placing a spotlight on public health services and increasing pressure on them to manage their cash flow efficiently. To do so, healthcare organisations are increasingly reliant on an efficient health insurance claims process. Effective claim processing…

  • Blogs

    February 22, 2021
    Changes to Accounting Standards Offer Transformational Opportunities for Insurers, with Extended Time to Implement
    Big changes are coming to how the insurance industry recognises and reports out financial performance. But the effects won’t be felt just in the accounting department. IFRS 17, Insurance Contracts, and its U.S. companion, accounting standard ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts, are intended to add clarity for investors in the wake of events and…
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