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  • Podcast

    November 9, 2023
    As of August 25, 2023, large technology companies providing hosting services, online platforms and search engines, are required to put processes in place to be notified of illegal content and to act on notifications under the European Union’s Digital Services Act (DSA). Tech firms that do not meet a 45-million-user threshold have to comply with many of the DSA’s provisions beginning February 2024…
  • Podcast Transcript

    March 2, 2021
    Welcome to episode one of our Risky Women Transformation series where Lucy Pearman talks change, innovation and what’s next in the world of governance, risk, and compliance. Listen to the episode on the Risky Women website here. Want To Learn More? Risky Women website Risk Transformation services
  • Podcast

    December 2, 2025
    In this episode of Risky Women Radio, Christine Lowthian, head of regulatory compliance at HSBC, shares insights on her career journey and the importance of seizing opportunities and building a supportive network. She highlights her experience leading global teams, particularly in commercial banking and the U.S., and the challenges of managing multicultural teams. Lowthian stresses the role of…
  • Whitepaper

    February 19, 2024
    For banks, sanctions-related enforcement actions and large financial penalties over many years have made clear the cost of non-compliance with sanctions obligations. For other types of financial services companies as well as for non-financial companies, the lessons learned are more recent. And the risks for many companies are increasing.
  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Podcast Transcript

    November 17, 2021
    Guest host Lucy Pearman talks with Donna Timlen, CCO of OneMain Financial – America’s largest installment lender, about their compliance transformation: talent, technology, strategy and a root cause focus.
  • Podcast

    August 30, 2021
    The current and future state of suspicious activity monitoring and reporting is being transformed by technology and the use of data, analytics and robotics. In this episode, Mark Highton – Managing Director leading Protiviti’s Financial Crimes Consulting practice, interviews Vishal Ranjane - Head of Global AML Strategies, Solutions and Transformation at TD Bank, and Seth Twery - VP of Client…
  • Blogs

    June 30, 2023
    On 7 June 2023, the Payment Systems Regulator (PSR) issued a policy statement ‘Fighting authorised push payment fraud: a new reimbursement requirement’ in response to the September 2022 consultation which outlined the PSR’s recommendations for tackling increased authorised push payment (APP) fraud. The recent statement outlines the incoming requirements for Payment Service Providers (PSPs) within…
  • Podcast

    November 16, 2021
    In this episode, Paul Middleton, Managing Director at Protiviti, interviews Leon Kamhi, the executive director and head of Responsibility at Federated Hermes. Paul and Leon consider the evolving ESG landscape and what the future of ESG looks like for businesses. Listen to this podcast to learn about the steps organisations must take to transform their ESG processes, the regulatory challenges…
  • Whitepaper

    September 9, 2021
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…
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