Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey February 21, 2024 2024 Top Risks for Chief Audit Executives CAEs see a riskier near- and long-term environment than do most of their colleagues in the executive suite. Of all C-level respondents to our latest Top Risks Survey, internal audit leaders ascribe the highest-magnitude ratings to risks they expect to challenge their organisation’s ability to achieve its performance objectives during the next 12 months. Podcast June 7, 2024 Podcast | Strategic Sourcing: Gaining Advantage, Mitigating Risk – with Lucas Manganaro Supply chain management continues to be a hot topic in countless organisations in light of ongoing geopolitical challenges, evolving impacts of climate change, new tariffs, changing labor markets, and much more. How can supply chain and procurement leaders attack these and other challenges? It starts with building and implementing a strategic sourcing strategy. Protiviti recently published… Client Story March 17, 2021 Financial lender and co-op owner get a fresh start with an integrated CRM solution The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with… Whitepaper January 29, 2021 Top-of-Mind Compliance Issues for 2021 No 2020 “year in review” for us. We’re glad 2020 is over. We’re looking ahead to the issues that will likely shape the compliance agenda for financial services companies in 2021. While we admit, as you will note in the commentary below, that we can’t completely forget about 2020, it’s time to move on and prepare for the challenges ahead. We’ve identified 12 issues, in no particular order, that… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should. Whitepaper March 11, 2025 Generative AI: Business Rewards vs. Security Risks Explore ISMG’s Second Annual Generative AI Study, sponsored by Protiviti. Learn how businesses balance AI innovation with security risks in this comprehensive report Newsletter August 10, 2023 Is Your Board Technology-Engaged? With technology clearly a material driver of change, boards of larger companies are trending toward a more strategic focus on technology. Should your board be a part of that trend?Why it matters: The board community has been acknowledging the speed of disruptive innovation, largely driven by emerging technologies.Yes, but: There are also considerations pertaining to speed-to-market, technical… Newsletter September 16, 2022 Advancing the Board’s Role in Digital Transformation Boards and their companies operate in an increasingly digital world. Every director should have sufficient digital understanding to engage in strategic conversations with the CEO, other company leaders and other members of the board.Embracing digital capabilities is a mindset that emphasizes a commitment to adapt continuously in the face of change and respond to customers’ increased desire for… Podcast Transcript July 4, 2022 Transcript | The Board’s Role in Building a Culture of Sustainability Corporate culture, once a rather squishy, hard-to-define concept for organisations, increasingly is a top-of-mind concern for leaders looking to create a desirable workplace for innovation and one where employees who have many choices want to remain long-term. The challenges are especially acute amid the current war for talent and the need to attract and retain the best people. And part of… Whitepaper October 4, 2018 Going Digital? Make Data Strategy a Priority Renowned management guru, author and professor Michael Porter has a number of spot-on quotes about strategy, including this one: “A company without a strategy is willing to try anything.” If you are a CIO or data officer and this sounds painfully familiar to you, you are not alone. As digitalisation has started to dominate the thinking of CEOs and board members, the pressure to realise value from… Load More