Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Podcast Transcript September 1, 2021 Transcript – Today’s Challenges and Trends for Utilities Like organisations in virtually every industry today, utilities are addressing a number of critical challenges and trends in the market, from infrastructure demands, to calls to improve the customer experience, to talent demands, and much more. How will the future for utilities evolve? In this informative podcast, Peter Tumminello and Claire Gotham offer a number of interesting insights into… Podcast September 1, 2021 Podcast – Today’s Challenges and Trends for Utilities Like organisations in virtually every industry today, utilities are addressing a number of critical challenges and trends in the market, from infrastructure demands, to calls to improve the customer experience, to talent demands, and much more. How will the future for utilities evolve? In this informative podcast, Peter Tumminello and Claire Gotham offer a number of interesting insights into… Podcast January 24, 2023 Podcast | ESG from a Legal Perspective – with Dennis Kerrigan and Rich Cohen In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti. Dennis and Rich join this… Podcast Transcript July 20, 2023 Transcript | NSW Chief Data Scientist Ian Opperman on ways we’ll use the metaverse in future VISION by Protiviti interviews Dr. Ian Oppermann, the New South Wales Government’s Chief Data Scientist working within the Department of Customer Service and expert on the future impact of technology on society, about how we’ll use the metaverse in the future. Dr. Oppermann is also an Industry Professor at the University of Technology Sydney and served as CEO of the New South… Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Podcast Transcript June 3, 2020 Transcript | Finding Equilibrium in Uncertain Times Most discussions concerning the COVID-19 global pandemic aspire to a path leading to some form of normalcy, a new normal. That pathway is often framed in terms of phases, with each phase leading to an equilibrium of sorts. In other words, the state of equilibrium will be defined differently with each phase. This is Kevin Donahue, senior director with Protiviti, welcoming you to a new edition of… Podcast June 3, 2020 Podcast: Finding Equilibrium in Uncertain Times Most discussions concerning the COVID-19 global pandemic aspire to a path leading to some form of normalcy, a new normal. That pathway is often framed in terms of phases, with each phase leading to an equilibrium of sorts. In other words, the state of equilibrium will be defined differently with each phase. This is Kevin Donahue, senior director with Protiviti, welcoming you to a new edition of… Podcast Transcript March 28, 2023 Transcript | Future of Crypto Innovation and Regulation Over the past year, as one crypto organisation after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained. The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the… Survey November 6, 2024 2024 Technology, Media and Telecommunications Finance Priorities Discover how TMT Finance Priorities are shifting towards AI, cost optimisation, and robust data security in the digital age. Survey January 22, 2026 The COO’s firefighting mandate: Extinguishing costs while igniting growth Download Protiviti’s Top Risks Report 2026 for COOs to understand emerging risks in AI, operations, and business continuity. Load More