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  • Video

    December 17, 2025
    People First: Mentorship, Inclusion, and Leadership in Payments
    Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sits down with payments industry leader Genevieve Dozier to explore how mentorship and inclusion create resilient teams and better outcomes — especially as AI accelerates…

  • Video

    December 19, 2025
    Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance
    In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to…

  • Video

    December 22, 2025
    Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets
    In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her…
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