Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video December 15, 2025 Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration… Video December 22, 2025 Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her… Insights paper October 1, 2025 Strengthening decision-making with OSFI’s E-23 Model Risk Management Guideline The Office of the Superintendent of Financial Institutions (OSFI) has taken a pivotal step forward with its E-23 Model Risk Management Guideline, underscoring the importance of robust governance, validation and monitoring frameworks to mitigate risks associated with the use of models across various domains. OSFI first published the guideline in 2017, and the final draft, published on September 11… Whitepaper October 8, 2025 Crypto Compliance in Focus: Regulatory Views Across the US, UK, EU and APAC The bases for the appeal of crypto assets vary across interested parties: potential for high returns, diversification, user control, anonymity, customer demand, low-cost global payment capability, and the oft-expressed FOMO (fear of missing out), among them. With a market cap as of mid-September 2025 of $4.22 trillion, crypto assets have experienced explosive growth over the last five to 10 years… Whitepaper July 19, 2021 Resilience Practices Can Help Firms Mitigate Supply Chain and Third-Party Provider Risks - Top of Mind Compliance Issues for 2021 Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative… Podcast November 22, 2023 Exploring an evolving payments landscape with the Commonwealth Bank of Australia In the VISION by Protiviti podcast, Susan Yang, General Manager, International Payments and Network Management at the Commonwealth Bank of Australia, sits down with a pair of Protiviti payments experts to discuss how she and her team are leading the ISO 20022 program and the digital international money transfer (IMT) strategy execution for CBA. Video August 12, 2025 Video | AI Meets Compliance: Risks, Realities and Readiness In an era defined by rapid technological advancement and increasing regulatory scrutiny, the role of the CIO in financial services is more critical than ever. In this insightful segment from Protiviti's video series The Modern CIO Dilemma , Protiviti Managing Director Christine Reisman discusses the multifaceted challenges CIOs face regarding compliance and risk management, while exploring how… Video August 12, 2025 Video | Modernising Financial Services: What Successful CIOs Get Right In this video, Protiviti’s Dan Stummer explores what sets successful financial services CIOs apart. The answer isn’t simply strategy, technology or leadership — it's alignment across all three. Podcast August 12, 2025 Podcast | Shaping the Future of Financial Services In an environment marked by macroeconomic volatility, regulatory complexity and accelerating innovation, one principle continues to rise above the noise: Trust drives transformation.In this interview from the video series The Modern CIO Dilemma, Protiviti speaks with Seamus Smith, executive vice president and group president at FIS, to explore how forward-looking financial institutions are… Video August 12, 2025 Video | Why Spend Transparency Is Urgent Now In this video, Protiviti’s Rakhinder Sembhi explores why cloud cost transparency has moved from a budgeting concern to a strategic imperative — and why mature organisations are shifting their approach to drive smarter governance, better design and meaningful savings across the enterprise. Load More