In today’s environment of rapid digital change, growing cyber concerns and outages impacting the financial sector, operational resilience continues to be top of mind for industry executives around the world. It’s not just the firms within the industry that are focused on the topic. With the issuance of the Discussion Paper on Operational Resilience
by regulators in the UK this summer and the recent issuance of a similarly themed paper
by the Monetary Authority of Singapore, the regulators have sent a clear message that this will be an area of increased focus in the coming years.
Protiviti’s financial services industry subject matter experts developed a framework with which firms can approach and evaluate operational resilience. This framework provides a structure that can be leveraged to help understand, prevent, and recover from extreme-but-plausible events that may impact critical business services provided by the organisation.