Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Podcast October 8, 2024 Podcast | Strategic and Sustainable Sourcing – with Radhi Subramanian and Debjani Mallick An increasingly important issue for board members to address today is sustainability – specifically, sustainable sourcing and operations. These challenges not only have global compliance implications, but also brand and reputation issues, which are especially important to the board.In this episode, we speak with Protiviti’s Radhi Subramanian and Debjani Mallick about strategic and sustainable… Whitepaper June 27, 2023 What Role Should Compliance Play in ESG? By Bernadine Reese and Jackie Sanz Regulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly… Whitepaper June 19, 2024 Can we trust culture and conduct to guide decision making in the financial services industry? More than 15 years after the great financial crisis, the financial industry’s culture and conduct remain very much in the headlines. Has nothing changed? A lot has indeed changed, though bad actors still manage to prevail at times. Maintaining good culture and conduct relies on the collective efforts and responses of financial institutions, regulators, and customers. We itemise a list of steps… Research Guide March 13, 2025 Sustainability: Frequently Asked Questions The subject of sustainability continues to evolve and present challenges and opportunities for businesses. Protiviti has created a guide of frequently asked questions to provide helpful insight to help businesses navigate sustainability matters. Blogs August 30, 2023 Adoption of European Sustainability Reporting Standards Starts the Clock for Preparation This blog post was authored by Ellen Holder - Director, Sustainability and ESG Lead Europe and Britta Sadoun, Associate Director with Protiviti Germany on The Protiviti View.The big picture: On 31 July 2023, the European Commission adopted the European Sustainability Reporting Standards (ESRS), which support the Corporate Sustainability Reporting Directive (CSRD) with specific reporting… Survey January 22, 2026 From threats to transformation: The key risks and opportunities shaping government strategy Protiviti’s 2026 Top Risks Report for the government industry reveals how AI, cyber threats and workforce transformation are reshaping public-sector risk. Podcast January 16, 2026 Podcast | Making the Energy Transition Bankable – with Alyse Mauro Mason and Geneviève Piché In our latest edition of Board Perspectives, our conversation focuses on the challenge of guiding companies through an energy transition that requires significant capital, stronger risk governance, and early pathways to generating cash flow. As global supply chains shift and critical minerals grow more essential, directors must keep competitiveness front and center in an increasingly… Podcast March 25, 2025 Podcast | Managing Climate Risk, both Acute and Chronic – with Matthew Sekol, Kimberly Roscoe and Alyse Mauro Mason Our topic in the latest episode of Board Perspectives is managing climate risk, featuring a discussion with Matthew Sekol, Kimberly Roscoe and Alyse Mauro Mason on the evolving landscape of climate risk and sustainability.These experts highlight the distinction between acute and chronic climate risks and their impact on businesses, and also emphasise the necessity for companies to adapt and plan… Whitepaper April 17, 2024 Internal Audit’s Role in Supporting Sustainability Reporting Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious… Load More
