Digital Transformation

Digital Transformation
Digital Transformation



Disruptive Thinking

Evolving needs and customer expectations challenge even the most agile organisations to keep up in the Digital Age. To survive, organisations must constantly innovate and transform. We bring disruptive thinking to reinvent organisations from the inside out.

Think Differently

From digital strategy and stakeholder alignment, to solution design and implementation, our experts instil a culture of innovation and agility. We help clients redefine customer experience, explore new operating models, create enhanced digital channels, and build skills required to compete in today’s marketplace.

Work Collaboratively

Create a deep understanding of the risks and opportunities presented by new emerging technologies and think creatively about how you can use these technologies to improve business performance. Drawing on experts in data and analytics, technology, internal audit, business process, risk and compliance, we tailor teams of professionals to fit the specific requirements of your transformation program. These professionals work side-by-side with you at any or all stages of a transformation program, delivering confidence that the people, processes, and technologies involved converge to create value in the future.

The Power of Business Agility

The Power of Business Agility

The Power of People

The Power Of People


Digital Transformation Services

Strategy and Business Case Definition
Develop and quickly align on a business-oriented DX strategy. Define business cases, design target operating models and technology architecture. Plan and mobilise a DX programme.
Customer Experience/Journey Mapping
Analyse and enhance the end-to-end customer experience (CX). Design and map the customer journey, capturing the voice of the customer and applying design principles for continuous improvement.
Culture, Skills & Capabilities
Better understand organisational strengths and weaknesses through Digital Maturity assessments and benchmarking. Define and execute digital talent management programmes to transform how your organisation acts and thinks.
Transformation Programme Definition
Transform a vision into an actionable plan, with clearly defined key activities, roles, and responsibilities. Maintain a focus on people, technology, process, and change management.
Transformation Programme Execution

Design, prototype and deliver high-quality solutions to the market. Demonstrate a return on investment and set a foundation for growth.

Protiviti brings deep capabilities in 

  • system integration
  • cloud transformation and enablement
  • advanced data analytics and business intelligence
  • intelligent automation.

You get access to custom software development capabilities and creative talent, along with expertise in programme governance, security, privacy and other compliance requirements.


As organisations embark on a digital transformation journey, it’s critical that they think about the people. Protiviti Australia Managing Director Leslie Howatt discusses the importance of a work environment that supports employees, shares what she believes to be the key to success: a culture of innovation.

Build Your Future-Ready Workforce

A Culture of Innovation in Digital Transformation


Digital Transformation from the Board's Perspective

Is Your Board Future-Ready?
Sustaining an Innovation Culture in the Digital Age

Click here to access all editions of Board Perspectives: Risk Oversight