Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story March 31, 2021 Water company completes successful digital and financial transformation, positions itself for further growth Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020. Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Client Story October 18, 2021 Managed care company doubles down on automation, unlocking exponential value and transformation potential Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as… Podcast September 20, 2022 Risky Women Podcast | Risk & Compliance at the Speed of Modern Business: Lynn Haaland Christine Halvorsen, Protiviti's U.S. Risk and Compliance lead, talks with Lynn Haaland, Chief Compliance, Ethics & Privacy Officer at Zoom Video Communications about the Risk and Compliance at the speed of modern business. Halvorsen and Haaland discuss how to establish a successful framework for managing privacy and compliance in a technology company and how to balance top privacy issues at… Insights paper May 20, 2025 Collaborative Security for Medical Devices – Best Practices for Device Manufacturers and Healthcare Delivery Organisations The proliferation of connected medical devices continues to introduce new cybersecurity risks that could impact patient safety and the security and privacy of patient data. To address these challenges, it is imperative that medical device manufacturers (MDMs) and healthcare delivery organisations (HDOs) collaborate effectively and prioritise medical device security (including design,… Client Story November 8, 2024 Getting Smart About Sourcing: How One Educational and Resource Institution Rebuilt Its Procurement Organisation Discover the transformative journey of an educational institution's procurement overhaul, where strategic sourcing was key. Optimising processes and leveraging spend, they identified $72M in savings potential. Client Story September 29, 2022 Data analytics solution helps pharmaceutical giant focus on improving clinical trials and saving lives For one global biopharmaceutical company, the ability to access vital data when and where it’s needed can affect more than just performance — it can impact the ability to save lives. This industry leader develops, manufactures and distributes breakthrough medical therapies to treat patients with serious and life-threatening medical conditions. The company conducts clinical trials to better… Survey September 30, 2025 From Automation to Autonomy - The Capabilities and Complexities of AI Agents | AI Pulse - Vol.3 Protiviti's AI Survey 3.0 reveals organisations are using Agentic AI to enhance decisions, improve efficiency and shape the future. Podcast May 12, 2025 Podcast | Securing Your Seat: The Journey to Boardroom Success – with Frank Kurre and Mark Rogers Our Blind Spots in the Boardroom series is focused on critical business issues that can significantly impact an organisation's strategy and operations, particularly those that the board and/or C-suite are not focused on at all or enough.In this episode of Blind Spots in the Boardroom, host Frank Kurre and guest Mark Rogers discuss the strategic and often lengthy process of securing a board… Newsletter March 24, 2024 When Executives Stand in the Way — Create the Right Tone at the Top for Change In the race toward innovation and transformation, it can be easy for leadership to overlook their crucial role in driving change in the organisation, including fostering vital new mindsets and behaviors.What you should know: Executive engagement is a critical component to enable change. It’s important to make the distinction that leaders and managers don’t “manage” change; they “enable” change.By… Load More