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  • Video

    November 1, 2023
    Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach
    A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client…

  • Research Guide

    November 25, 2024
    FAQ Guide on the Use of AI for Financial Crime Compliance
    Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on…

  • Podcast Transcript

    October 5, 2020
    Transcript- A Private Equity Perspective on Legal Services
    A Company in Your Portfolio Requires Legal Counsel – What Are Your Options? Protiviti Managing Director Rob Gould and Robert Half Managing Director Joel Wuesthoff discuss options for PE firms to access legal counsel and services. It is common for companies expanding through acquisitions to outgrow their in-house capabilities. This is often the case with legal services during acquisitions, when…

  • Podcast

    October 5, 2020
    Podcast: A Private Equity Perspective on Legal Services
    A Company in Your Portfolio Requires Legal Counsel – What Are Your Options? Protiviti Managing Director Rob Gould and Robert Half Managing Director Joel Wuesthoff discuss options for PE firms to access legal counsel and services. It is common for companies expanding through acquisitions to outgrow their in-house capabilities. This is often the case with legal services during acquisitions, when…

  • Client Story

    March 12, 2026
    Answering the Call: Teleservices Ignite Enrollment Outreach at Major University
    University admissions teams across the U.S., regardless of the institution’s size, are facing capacity concerns. Lead volumes are rising, while staffing remains flat or declines. At the same time, these teams are spending more time sorting through invalid leads, duplicate records, and bot traffic that masks true demand and slows admissions rep response times. What results is a growing gap between…

  • Client Story

    February 8, 2023
    Global Health Services Company Modernises Data and Applications with Microsoft
    A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-…

  • Survey

    December 5, 2022
    From Cloud Migration to Managed Services, TMT Finance Leaders Tackle Challenges With Multifaceted Strategies
    Supply chain problems are still lingering. Technology integration, still lagging. And companies still are lacking skilled workers to fill key roles as they contend with high interest rates and a possible recession. Surveying the technology, media and telecommunication (TMT) industry landscape, the results of Protiviti’s 2022 Global Finance Trends Survey are not necessarily surprising. Some…

  • Podcast

    April 17, 2025
    Responding to Tariffs: Achieving Financial and Operational Agility in a Volatile Regulatory Environment – with Kerry Buchar and Lucas Manganaro
    Tariffs are dominating agendas and discussions in boardrooms, C suites and more as organisations try to figure out their impact on their products, services, supply chains, customer relationships and much more. In this episode, Protiviti managing directors Kerry Buchar and Lucas Manganaro discuss these and other effects and how organisations can address them timely and effectively.

  • Whitepaper

    March 15, 2022
    10 Actions Financial Institutions Should Take to Address the Russian and Belarussian Sanctions
    An unprecedented wave of sanctions and export controls against Russia, and to a lesser extent Belarus, requires financial institutions from the West and other allied countries to take immediate steps to understand the impact of the complex requirements and ensure compliance.

  • Whitepaper

    March 22, 2022
    More Than Just Sanctions: How Financial Institutions Are Impacted by the Russian-Belarussian Sanctions
    Financial institutions face significant legal, regulatory, operational and reputation risks related to their implementation of the Russian-Belarussian sanctions and the world events that have led to these sanctions. These risks have implications across the financial crime compliance programme and, more broadly, the entire organisation. Not all financial institutions will face the same challenges…
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