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  • Client Story

    October 18, 2021
    Organisations in the managed healthcare sector contend with ongoing claims payment challenges, among many others. Fragmented systems, manual claim auditing, payment errors and tedious reporting drain countless employee hours, and relentless regulatory demands bring pressures daily. As a result, managed care companies are understandably thirsty for ways to relieve the claims audit burden, even as…
  • Newsletter

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Survey

    December 20, 2023
    The economy, talent and cyber threats drive concerns for manufacturing and distribution leaders beyond supply chainIn an ever-evolving and rapidly changing business landscape for manufacturing and distribution organisations, executives and boards are challenged to navigate myriad risks, particularly as their businesses continue to play catch-up on numerous fronts in areas such as innovation and…
  • Survey

    October 1, 2024
    CFOs prioritise addressing the trifecta of data security and privacy threats due to rising cyber warfare, extortion risks, and stringent regulatory requirements.
  • Whitepaper

    July 21, 2022
    In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to…
  • Survey

    October 1, 2024
    Explore how CFO expertise is crucial for maximising AI investments in finance for strategic growth and governance.
  • Client Story

    December 14, 2023
    Protiviti partnered with clients to implement best-of-breed digital solutions to automate financial close processes, along with process improvements and data governance and controls solutions to resolve the issues. Change management to support accounting teams in adopting the new processes was also a key deliverable. 
  • Newsletter

    September 28, 2022
    “Outsourcing and other third-party relationships can bring multiple benefits to FIs, including: enhanced operational resilience; faster and more tailored financial products and services; cost reduction; greater innovation; and improved internal processes. However, outsourcing and third-party relationships can give rise to new or different risks to FIs and potentially to financial stability that…
  • Podcast

    February 10, 2025
    In this special edition of the Protiviti Legal Perspectives podcast series, Protiviti Legal Consulting and Hedley May are joined by special guests Kate Ring, a Chief Compliance Officer, and Michelle Oroschakoff, a former Chief Legal Officer, who discuss the dynamic alliance between Chief Compliance Officers (CCO) and Chief Legal Officers (CLO) within the financial services sector and the…
  • Whitepaper

    February 21, 2023
    This article will address the changes and updates to ISO 27001 standard published on October 25, 2022, and the approaches organisations can take to implement the changes introduced. There have been significant advancements in technology, as well as an increase in the complexity of security threats since the last iteration of ISO 27001 was published on September 25, 2013. The changes introduced in…
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