Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Insights paper October 8, 2024 Best Practices for Building a Sustainable PCI DSS Compliance Programme Creating and maintaining a sustainable PCI DSS compliance programme is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the… Podcast May 22, 2025 Risky Women Podcast | Lessons from a Former CEO: A Discussion With Dame Inga Beale Carol Beaumier hosts Risky Women Radio and leads a compelling conversation with guest Dame Inga Beale. Together, they explore the challenges of leading companywide transformation programmes, and the leadership skills needed to drive meaningful change. The discussion also touches on how leadership must evolve to meet future demands, how to navigate and overcome bias in the workplace, and Dame Inga… Client Story July 12, 2018 U.S retailer launches global supply chain capability in record time Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the… Newsletter October 9, 2024 Board Risk Reporting in Disruptive Times Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For… Whitepaper July 14, 2025 Navigating the Financial Services Industry’s Compliance Priorities in 2025: Mid-Year Checkpoint When we published our 2025 compliance priorities for financial services companies last December, we acknowledged that for a variety of reasons, understanding and managing compliance risks this year would be a true test of the industry’s commitment and acumen. Among factors adding to the challenge this year, we noted the rapid pace of technological advancement, geopolitical tensions, and diverging… Podcast May 14, 2025 Podcast | Moving Companies to PQC VPN — with American Binary Post-quantum cryptography is rapidly moving from the realm of NIST standards to running in production. The threat of quantum computing advances and coming regulations are driving this acceleration. One major component on the PQC migration plan for companies is VPN. In this episode we look at the Ambit corporate VPN client, which uses a standardised NIST PQC cipher: ML-KEM. Did you know there are… In Focus November 4, 2024 New York DFS, White House issue guidance on AI‘s impact. What are the implications? During National Cybersecurity Month in October, both the New York State Department of Financial Services (DFS) and the Biden administration issued releases on the opportunities and risks of artificial intelligence (AI). The DFS’s Industry Letter focuses on the impact of AI on the cybersecurity landscape while the Biden administration released the first-ever National Security Memorandum (NSM) on… Blogs July 15, 2025 Sustainability is evolving; data remains critical As governments and regulators are scaling back sustainability disclosure requirements and postponing compliance and reporting deadlines, many organisations (including most public companies) are continuing their pace voluntarily and undeterred, while others are breathing a sigh of relief and starting to think where to re-allocate their time and resources next. Survey April 17, 2025 Higher education risk insights The higher education sector is contending with significant challenges. Rapid regulatory changes and declining enrolments due to demographic shifts and competition are creating uncertainty. The need for technological integration, increased governmental scrutiny on institutional practises, and financial instability due to tuition discounting are further complicating the landscape. Additionally,… Load More
