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The Innovation vs. Technical Debt Tug of War

Technology leaders are exploring new ways to drive innovation and maximise the value of IT in a changing world driven by disruption and a need for acceleration

Executive Summary

Innovation is the name of the game in today’s global market. Recognising this new reality, CIOs, CTOs, CISOs and other technology executives and leaders are exploring new ways to fuel innovation throughout their organisations. However, there are many roadblocks on this path.

Take, for example, the specter of technical debt, which is hampering a business’s ability to innovate and grow. Our research indicates that organisations spend nearly one-third of their IT budgets and invest a fifth of their resources in technical debt management.

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For this global survey of more than 1,000 CIOs, CTOs, CISOs and other technology executives and leaders, Protiviti set out to understand how organisations are tackling their current and future technology needs – specifically, how they are pursuing innovation initiatives that will fuel long-term value while also addressing the burden of managing their organisation’s technical debt. We also explore the types of emerging technologies in use today or that organisations are planning to implement, as well as challenges related to skills, talent and collaboration.

Analysis of this research exposes a number of trends and themes that should be of great interest to technology leaders seeking to help their organisations achieve competitive advantage and grow their capabilities and offerings.

Read our key findings

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Organisations are spending an average of 30% of their IT budgets on technical debt management.

Explore the results

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Technology leaders worldwide are exploring new ways to drive innovation and maximise the value of IT.


Leslie Howatt
Leslie is a managing director, and Protiviti’s technology consulting solution and diversity, equity, and inclusion lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and ...
Hanneke Catts
Hanneke is a director in Sydney with over 15 years’ experience focusing on technology consulting, including privacy, technology risk, project management and assurance, IT controls and security compliance, enterprise risk management, and internal audit and regulatory ...
Tim Speelman
Tim is a director with a track record of developing and implementing strategic plans that align with the demands and gaps of global and local enterprises. Before joining Protiviti, Tim was a regional CISO responsible for APAC within a large recruitment company with core ...