Survey Methodology and Demographics

Protiviti surveyed more than 1,000 CIOs, CTOs, CISOs and other technology executives and leaders to ascertain the status of several concepts around innovation and technical debt across numerous regions, business types, revenue classes and management roles.

The respondents answered 18 survey questions which were collated and then transferred into reportable elements with totals, averages, and divisions based upon the size of the organisation, the location of the organisation, the industry and the role the respondent played within the organisation.


Chief Information Officer 17%
Chief Information Security Officer 15%
Chief Technology Officer 17%
Senior Vice President of Information Technology 14%
Vice President of Information Technology 15%
Director of Information Technology 22%



Government 12%
Consumer Packaged Goods 8%
Retail 8%
Technology (Software/High-Tech/Electronics) 5%
Media and Entertainment 5%
Telecommunications and Data Infrastructure 5%
Healthcare - Integrated Delivery Systems (Provider & Payer) 5%
Healthcare Payer/Insurance 5%
Healthcare Provider/Services 5%
Financial Services - Banking & Capital Markets 4%
Financial Services - Asset & Wealth Management 3%
Manufacturing (other than Technology) 3%
Mining 3%
Oil and Gas 3%
Power and Utilities 3%
Renewables 3%
Financial Services - Mortgage & Consumer Lending 2%
Financial Services - Payments 2%
Financial Services - Private Equity 2%
Insurance (other than Healthcare Payer) 2%
Automotive 2%
Biotechnology/Medical Devices 2%
Chemicals and Materials 2%
Pharmaceuticals and Life Sciences 2%
Transportation and Logistics 2%
Warehousing/Distribution 2%


Size of Organisation (outside of financial services) — by gross annual revenue in U.S. dollars

$10 billion or more 28%
$5 billion - $9.99 billion 24%
$1 billion - $4.99 billion 26%
$500 million - $999.99 million 22%


Size of Organisation (within financial services) — by assets under management in U.S. dollars

$50 billion or more 29%
$25 billion - $49.99 billion 22%
$10 billion - $24.99 billion      22%
$5 billion - $9.99 billion 27%


Organisation Type

Publicly held, for profit entity 49%
Privately held, for profit entity - preparing to become publicly held 12%
Privately held, for profit entity - no current plans to become publicly held 26%
Government agency 12%
Non-profit organisation 1%


Organisation Headquarters

United States 27%
United Kingdom 9%
Canada 9%
China 5%
India 5%
Japan 5%
Australia 5%
Singapore 5%
France 5%
Germany 5%
Italy 5%
Netherlands 5%
United Arab Emirates 5%
Hong Kong 5%


Explore the results


Leslie Howatt
Leslie is a managing director, and Protiviti’s technology consulting solution and diversity, equity, and inclusion lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and ...
Hanneke Catts
Hanneke is a director in Sydney with over 15 years’ experience focusing on technology consulting, including privacy, technology risk, project management and assurance, IT controls and security compliance, enterprise risk management, and internal audit and regulatory ...
Tim Speelman
Tim is a director with a track record of developing and implementing strategic plans that align with the demands and gaps of global and local enterprises. Before joining Protiviti, Tim was a regional CISO responsible for APAC within a large recruitment company with core ...