Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper October 10, 2023 Success With Generative AI Requires Balancing Risk With Reward When ChatGPT launched in November 2022, it took just two months to garner a record 100 million users and capture broad market attention. Business leaders are eager to realise the enormous potential that ChatGPT as well as other generative AI models can offer. Blogs July 6, 2022 Demystifying Digital Transformation in Finance Digital transformation in finance has been on the docket for years. So, why do organisations still struggle? The status quo is filled with manual, spreadsheet-driven workflows and fractured application ecosystems that may have been caused by failed attempts at digital transformation — and significant investments alone will not guarantee success. These issues have led to reduced data integrity… Whitepaper April 28, 2022 Credit Pulse - Spring 2021 THE U.S. FINANCIAL SERVICES INDUSTRY CONFRONTS A NEW ENVIRONMENT In this issue of the Credit Pulse, we provide a look at the credit risk implications of the banking and capital markets oversight environment under the Biden administration, highlight post-stimulus commercial and consumer credit risks, and examine the pressing climate change-related risks affecting financial institutions and their… Whitepaper April 27, 2020 COVID-19: A breeding ground for fraud? The coronavirus outbreak is first and foremost a human tragedy, affecting millions of people. The World Health Organisation has declared this outbreak as a pandemic and a public health emergency. The warning bells are ringing! From regulators, law enforcement agencies, and consumer organisations around the globe, the message is clear: Fraudulent schemes related to the coronavirus have arrived and… Whitepaper July 21, 2022 Customer remediation: Making it right (and better) In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to… Whitepaper March 16, 2023 CPS 230 – APRA’s new standard to improve operational risk and resilience On 17 July 2023, the Australian Prudential Regulation Authority (APRA) released the final new prudential standard CPS 230 Operational Risk Management, which is mostly aligned to requirements in other jurisdictions, including the United States, the United Kingdom, Hong Kong, and Singapore. The standard aims to reinforce the importance of financial institutions maintaining a clear focus on customer… Blogs July 14, 2023 Is Apple’s vision pro a gamechanger that will mainstream the metaverse? Tech experts weigh in. Apple’s announcement of its Vision Pro virtual reality headset earlier this month elicited some strong opinions across the board. Could it really replace the iPhone and mainstream the metaverse, as some have claimed? Or is it just another overpriced wearable for the wealthy? Whitepaper August 12, 2021 Building a Comprehensive Data Privacy Programme: Four Actionable Steps for Technology Companies Introduction Most technology companies today understand that ensuring data privacy and protection is an imperative for their business; however, few manage this process well or even invest enough resources in that effort. As governments and consumers around the world continue to raise their expectations of how technology businesses should handle and process private and sensitive data,… Insights paper December 2, 2024 Top digital experience trends in 2025 and beyond Navigate the dynamic digital landscape of 2025 and beyond. Stay ahead with agility, insights, and a customer-centric approach. Embrace emerging trends for an innovative digital experience." Whitepaper October 26, 2020 Credit Pulse - October 2020 COVID Shockwaves and Aftereffects In this issue of the Credit Pulse, we provide a U.S. bank supervisory update, spotlight commercial real estate (CRE) risks and shifting consumer payment priorities, and offer suggested actions related to credit risk modeling that financial institution leaders can take. As COVID-19’s shockwaves continue, credit portfolio managers are finding that an advanced… Load More