Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video December 16, 2025 The Modern CIO Dilemma: Trust, Transformation and Exponential Technology CIOs today face a pivotal crossroad — one defined by exponential technology, relentless transformation and the imperative to build trust at every level. In this Money20/20 conversation, Protiviti’s Dan Stummer, managing director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, unpack the modern CIO dilemma and offer pragmatic guidance for… Video December 17, 2025 AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernisation, drawing on decades of experience guiding… Video December 17, 2025 People First: Mentorship, Inclusion, and Leadership in Payments Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sits down with payments industry leader Genevieve Dozier to explore how mentorship and inclusion create resilient teams and better outcomes — especially as AI accelerates… Video December 19, 2025 Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to… Video December 15, 2025 Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration… Whitepaper December 23, 2025 Internal Audit Benchmarks Protiviti and the Association of Healthcare Internal Auditors (AHIA) partner to conduct an annual study examining internal audit functions across a wide range of healthcare provider, payer and integrated delivery systems. The results of the study, with 79 organisations participating this year, are split into a two-part publication. The first, Evolving Risk Landscape Refocuses Healthcare Audit… Blogs January 30, 2026 Building a Frontier First Firm With Best Practices for Secure AI Deployment The concept of a Frontier First firm represents a new organisational blueprint for the AI era as pioneering companies embed AI deeply across every layer of their operations to unlock exponential value. These firms integrate intelligent agents and copilots into workflows, blending human judgment with machine intelligence to scale faster, innovate boldly and lead responsibly. As Microsoft’s recent… Video December 22, 2025 Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her… Whitepaper February 19, 2026 Public Sector Insights: Setting the 2026 Audit Committee Agenda 2026 promises to be another year of increasing demands for audit committee members in Australian federal and state governments. The seven topics we have highlighted for this year’s audit committee agenda reflect a growing array of responsibilities that may extend beyond traditional boundaries. As oversight expectations continue to evolve, many audit committees are being called upon to engage with… Blogs February 23, 2026 From Gridlock to Governance: The Case for a High-Performing Architecture Review Board In brief:The cost of architectural non-governance: More than half of companies are spending more than a quarter of their technology budgets on remediation, much of it architectural. (link) This is money not spent on business enablement and alignment.AI is raising the stakes: The explosion of AI and other emerging technologies has dramatically increased the volume and complexity of architectural… Load More