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  • Whitepaper

    December 2, 2021
    First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the…
  • Whitepaper

    July 28, 2022
    The past 18 months have seen a significant increase in threats targeting critical infrastructure and operational technology (OT) networks. These environments are prime targets due to their age, complexity and importance to organisations. OT is the driver behind the largest corporations in the world – whether it is mixing the secret recipe for Coca-Cola, generating power for millions of customers…
  • Client Story

    February 8, 2023
    A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-…
  • Client Story

    June 30, 2023
    A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing…
  • Blogs

    June 16, 2026
    As organisations move to Workday, where Accounts Payable (AP) lands at go-live often represents a moment of truth. Because AP sits downstream from nearly every finance and procurement process, it becomes a strong indicator of whether the transformation was executed effectively or whether underlying issues remain unresolved.
  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Insights paper

    March 21, 2025
    The new global messaging standard ISO 20022 provides a unified language for electronic data interchange between financial institutions. It is intended to result in increased transparency, speed and inoperability. It will also provide valuable enriched data to enhance financial crime compliance efforts. For those institutions yet to adopt the new standard, preparing for migration and dealing with…
  • Podcast

    November 27, 2023
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…
  • Client Story

    July 16, 2025
    Data protection is a vital cornerstone for a successful enterprise adoption of generative AI, ensuring secure and effective integration of advanced technologies. This global financial services leader, serving millions of customers worldwide, recognised early in its technology modernisation journey that robust data security is essential for seamlessly incorporating AI into its core processes,…
  • Blogs

    December 15, 2023
    An overwhelming majority of global business leaders—85%—expect their home country to be “cashless” within a decade, and nearly a third expect it will happen within the next five years, according to findings of the Protiviti-Oxford survey, “Executive Outlook on the Future of Money, 2033 and Beyond.”
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