People & Change Helping organisations align their business and people strategies to manage change, drive growth and create engaging employee experiences. Today, more than ever before, organisations need to view their people as competitive differentiators and treat them as strategic investments. Employees want to work for organisations that put the human experience at the center of all they do, and we believe that organisations that prioritise their people will outpace their competitors. Our team of adept people, HR, talent, and change advisory professionals specialise in aligning business and people strategies, enabling organisations to navigate change, foster expansion, and cultivate differentiated employee experiences. Survey October 28, 2025 6 min read Bridging the GENERATIONAL AI GAP: Unlocking productivity for all generations Download Protiviti and LSE’s Generations Survey 2025 to explore how AI, Gen AI, and diverse teams are redefining productivity and leadership. Learn more People & Change Services Our consulting experts provide solutions tailored to your organisation’s unique needs and industry in the following areas: Pro Building office Talent Advisory Attracting and retaining top talent in an optimal organisational structure to drive your business. Pro Briefcase HR Transformation Enhancing the people function by aligning the people strategy, process design, and technology solutions to optimise performance and better support the business. Pro Document Consent Employee Experience & Culture Elevating and enhancing your culture & employee experience to support greater attraction, retention and engagement. Pro Document Files Change Enablement Empowering organisations to define, manage, and solidify change, driving sustainable progress. Pro Document Stack Work & Rewards Driving organisational success by optimising the design and delivery of work and rewards strategy. Pro Digital Hightech HR Audit & Compliance Assessing the effectiveness of HR’s current policies, procedures, and systems. 3 ways to build a workplace culture that enables growth Culture is an organisation's DNA. Find out how Protiviti Hong Kong's employee experience consulting solutions can help you build cultures that enable holistic growth. How to foster an innovation culture in your organisation Innovation and digitisation are key to excelling in an uncertain and dynamic environment. Challenge your conventional ways of facing challenges with Protiviti Hong Kong's out of the box solutions. Innovate your organisation's thinking to bring about your organisational transformation. Key partners Through our alliance partnerships, we connect innovative services and technology with consulting expertise to optimise key people and change processes and business performance initiatives. Leadership Adam Johnston Adam is the country market lead for Hong Kong. With over 15 years’ experience, he has spent much of his career consulting to Fortune 500 organisations, helping them solve complex transformation, and resourcing programs and projects. Adam’s specialisation is ... Learn More Jenny Wong Jenny is a managing director with over 12 years’ experience specialising in financial services, finance transformation, and change management. She is a key member of the global enterprise solutions team working on client engagements for Protiviti and Robert Half.  ... Learn More Featured insights PODCAST Risky Women Podcast | Lessons from a Former CEO: A Discussion With Dame Inga Beale 3 min read Carol Beaumier hosts Risky Women Radio and leads a compelling conversation with guest Dame Inga Beale. Together, they explore the challenges of leading companywide transformation programmes, and the leadership skills needed to drive meaningful change... BLOGS What AI Is Doing For, and To, the Humans in the People Function 6 min read HR functions will play a key role in overseeing AI usage throughout the organisation. This responsibility has huge ramifications for HR professionals and nearly all of the functional pillars within HR. SURVEY From Automation to Autonomy - The Capabilities and Complexities of AI Agents | AI Pulse - Vol.3 6 min read Protiviti's AI Survey 3.0 reveals organisations are using Agentic AI to enhance decisions, improve efficiency and shape the future. BLOGS Conducting workforce reductions with compassion 7 min read Dramatic reductions in force are happening across industries as economic uncertainty leads companies to reevaluate labor expenditures.Why it matters: RIFs are costly to carry out and they damage morale. Handling RIFs with compassion is the right... BLOGS Navigate your post-pandemic rewards strategy through change management 7 min read The shift to new in-office, work-from-home and hybrid working models is leading many organisations to reexamine their compensation and benefits strategies to support cultural objectives and attract talent. BLOGS Well-being isn’t fluffy — we want positive pressure at work. 5 min read Modern business is often defined not only by change, myriad projects and increasing regulation but also by culture, employee experience and well-being. Somewhere in the middle is the sweet spot of positive performance. Julie Wacker, occupational... WHITEPAPER Transforming the Enterprise: How to Guide an ERP Implementation to Success 23 min read ERP systems are the backbone of enterprise operations, supporting critical functions like finance, operations and HR. But they are more than that — modern, cloud-based ERP systems can be truly transformational to business, allowing it to work in ways... Previous Article Pagination Next Article Featured client stories Employee Plan Engagement Soars After Community College Modernises Payroll and Retirement Systems 4 min read Community college transformed payroll and benefits, boosting engagement and savings. Health plan usage rose 30%, retirement up 25%. Telecom Leader Sets New Standard as Top Employer with Innovative Pay and Job Structures 5 min read Telecom leader innovates pay structures for next-gen growth, setting new standards with a unified job architecture and base pay framework to attract top talent. Pacific Life Leverages Trust and Strong Partnerships to Achieve HR Transformation 5 min read Discover how Pacific Life transformed their HR strategies, highlighting the pivotal role Protiviti played in driving success through trust and strategic partnership. Global bank puts customer experience front and center as its engine for growth 5 min read In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among... Technology transformation and change management help non-profit organisation reach donors and improve fundraising 6 min read Previous Article Pagination Next Article Frequently Asked Questions What is people & change consulting? + People and change consulting refers to a specialised area of management consulting that focuses on helping organisations navigate transformation by aligning people/talent/skills, culture and organisational structures with strategic goals.At Protiviti Hong Kong, this includes developing, designing and implementing optimised HR (or people functions), often enhanced by AI and emerging technologies. What is the importance of aligning business and people strategies? + Aligning business and people strategies ensures the workforce is equipped to meet organisational goals. It's foundational to effective people and change initiatives and increasingly critical in today’s AI-driven landscape.This alignment underpins employee experience transformation, strengthens HR as a strategic partner and helps attract, retain and develop talent in a competitive skills market. What role does leadership play in driving change? + Leadership plays a pivotal role in people and change initiatives by setting vision, communicating objectives clearly and fostering a culture that adapts to new ways of working. Human experience consulting often supports leaders in building trust and modelling behaviours that accelerate success during change. How does employee experience impact business performance? + A strong employee experience drives engagement, retention and productivity, directly influencing business outcomes. A digital employee experience consulting company helps organisations design strategies that align workforce needs with goals, creating lasting value for both employees and employers. What are key elements of a successful employee experience strategy? + A successful employee experience strategy considers the full employee journey, from onboarding to career development, while embedding feedback, purpose and personalisation.Protiviti’s employee experience consulting helps organisations in Hong Kong meet evolving workforce expectations and support long-term growth. How can organisations improve the employee experience during transformation? + During times of change, employees need clarity, empathy and connection to the organisation’s mission. People and change efforts, supported by employee experience transformation programs, ensure strategies are data-driven, reduce disruption and build trust across the workforce in Hong Kong. How does employee experience consulting support hybrid and flexible work models? + Employee experience consulting helps organisations design policies, tools and culture to support hybrid teams. A digital employee experience consulting company drives employee experience transformation by enabling connection, productivity and wellbeing, ensuring flexibility benefits both employees and the business. How is employee experience consulting evolving with AI and digital transformation? + Employee experience consulting leverages AI and digital tools to automate routine tasks, personalise employee journeys and provide data-driven insights.A digital employee experience consulting company like Protiviti Hong Kong ensures these technologies drive productivity, enhance satisfaction and support meaningful employee experience transformation for your organisation. Why should companies invest in people and culture consulting during growth or restructuring? + People and culture consulting supports organisations through change by maintaining employee engagement, building trust and strengthening leadership. It helps embed new behaviours and ensures culture remains resilient during transformation.
