Consumer Goods

Transforming disruption into a competitive edge

Consumer Packaged Goods (CPG) companies face unique challenges and opportunities as e-commerce models become integral to their success and direct-to-consumer online sales overturn traditional retail models. Alongside these changes comes an industry-wide trend toward sustainability solutions, including the use of reusable, sustainable, compostable packaging and a desire for companies to reflect sustainable brand values as the popularity of purpose-driven brands increases.

In response, brands must build supply chain resiliency and agility, including the design of regional and tailor-made supply chains focusing on faster and easier delivery options for consumers. All of this transformation must take place while mitigating risks to supply chain reliability, dealing with labor shortages and cyber threats, and responding to shifts in operating models to work from home.

2024 Top Risks in the Consumer Products and Services Industry

The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group.

Our services for Consumer goods companies

Sectors we serve

Consumer goods and services

Transform for evolving customer needs

Protiviti helps CPG organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance.

Transform for evolving customer needs

THOUGHT LEADERSHIP

Leadership

Michael Pang
Michael is a managing director with over 20 years’ experience. He is the IT consulting practice leader for Protiviti Hong Kong and Mainland China. His experience covers cybersecurity, data privacy protection, IT strategy, IT organisation transformation, IT risk, post ...
Doris Lam
Doris is a director at Protiviti Hong Kong,  with over 15 years of experience in providing internal audit and risk management consulting services in Hong Kong and China. She has extensive knowledge in business process improvement, Sarbanes-Oxley and financial ...
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