Infographic | Disruptions in the Consumer Goods & Retail Industry: Data, Supply Chain & Customer Experience

The effects of the pandemic have resulted in a major shift in consumer preferences and behaviors that have upended businesses and services, unlike anything in the past. Today, consumer goods and retail companies are continuing to feel the weight of these challenges. According to Protiviti's global 2022 Top Risks Survey, data, supply chain and customer experience are top of mind for consumer products and retail leaders. And, during a recent webinar, industry participants reaffirmed that these top risk issues are major threats to their organisations.

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