Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Blogs April 6, 2023 ChatGPT, the Rise of Generative AI and What’s Next Over the last few months, both business and technology worlds alike have been abuzz about ChatGPT, and more than a few leaders are wondering what this AI advancement means for their organisations. Let’s explore ChatGPT, generative AI in general, how leaders might expect the generative AI story to change over the coming months and how businesses can stay prepared for what’s new now – and what may… Blogs October 17, 2022 For Telecoms, Cultivating Loyal Customers Requires Better Customer Data Management Understanding and mapping the customer journey is the starting point from which to identify the key opportunity moments where access to the right customer data can help anticipate a service need, resolve an issue without asking, or offer a customised product — in other words, make the difference between cultivating a happy, loyal customer or losing one to the competition.The telecommunications… Blogs September 10, 2021 Ransomware Crisis: 11 Actions to Avoid a Ransomware Attack Why Securing our Critical Infrastructure Matters Operational Technology (OT) remains a key, but vulnerable technology for organisations with critical infrastructure. The Australian Government has defined critical infrastructure as “those physical facilities, supply chains, information technologies and communication networks which, if destroyed, degraded or rendered unavailable for an extended… Newsletter January 8, 2025 Focusing Your Technology Modernisation Investment Strategy Past experience with the cost and risks of technology modernisation projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value. Blogs April 14, 2025 CFOs Must Be the Voice of Reason Amid Tariff Turmoil The CFO’s thoughtful, fact-rooted reaction and action to tariffs can stand out in contrast to what may appear to be drama day-trading by many (or even most) others who track tariff activity as a process story. Survey April 17, 2025 Risk insights for finance teams If the first few months of 2025 are any indication, navigating risk-strewn near-term and long-term risk environments will be difficult. In this regard, the chief financial officers (CFOs) broad exposure to macroeconomic and strategic risks as well as finance-focused operational challenges is valuable. As finance leaders develop and update strategic roadmaps amid global uncertainty, it is helpful… Whitepaper May 28, 2024 DORA Compliance: Untangling Key Hurdles to Implementation The Digital Operational Resilience Act (DORA), or more formally known as Regulation (EU) 2022/2554, took effect on 16 January 2023, with final industry compliance required by 17 January 2025. The regulation underscores the importance of digital operational resilience in today’s increasingly interconnected and digitized landscape and seeks to expand the reach of European regulators incorporating… Blogs December 5, 2024 Low-code applications yield high value, big change in less time The urgent need to develop a successful competitive strategy and align your supply chain to it has become apparent in recent years. So why haven’t successful implementations of enterprise technology systems kept pace to support this critical need? The issue is that many of the core characteristics of enterprise applications – complex configurations, lengthy implementations, extensive testing and… Insights paper October 29, 2024 Technology-modernisation projects must define and deliver tangible value to justify investment Unleash growth with technology modernisation. Drive value, lower costs, increase flexibility and meet regulatory requirements effectively. Blogs August 30, 2024 Building a Business Case for Copilot for Microsoft 365 – A Game-Changer for Business Efficiency With the rapid rise in artificial intelligence (AI) tools, companies are updating technologies and processes as quickly as budgets allow. Industries are transforming rapidly as the drivers for economic growth are evolving. Load More