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  • Blogs

    October 17, 2022
    For Telecoms, Cultivating Loyal Customers Requires Better Customer Data Management
    Understanding and mapping the customer journey is the starting point from which to identify the key opportunity moments where access to the right customer data can help anticipate a service need, resolve an issue without asking, or offer a customised product — in other words, make the difference between cultivating a happy, loyal customer or losing one to the competition.The telecommunications…

  • Blogs

    November 7, 2024
    Navigating AI Risk Management: Insights from CIOs on Artificial Intelligence Strategy
    Businesses are excited about the transformative potential of artificial intelligence (AI) to innovate and enhance business models, customer insights, products, and processes. Alongside this potential, there is a growing need to identify and mitigate risk associated with AI technologies. CIOs, in particular, are exploring how to ensure the responsible design and use of AI and their roles in…

  • Blogs

    October 20, 2023
    Prevent change saturation by establishing air traffic control for change management
    Managing organisational change can be a difficult process regardless of the economic climate. Having multiple initiatives that require participation of several of the same employees is a breeding ground for burnout and employee attrition.Projects often ground to a halt.The best approach: By establishing a center of excellence to manage change — similar to an air traffic control tower —…

  • Blogs

    June 27, 2025
    Effective risk management shields Australian businesses from pricey third-party disruptions
    From cloud computing and payroll services to data analytics and cybersecurity, businesses across the Asia-Pacific region increasingly depend on third-party providers to enhance efficiency and tap into specialised expertise.

  • Blogs

    November 3, 2023
    Navigating the future of finance: how to excel in talent management
    Protiviti invited Robert Half Executive Director Clive Davis to share expert insights on talent management strategy as part of a 30-minute lunchtime series, Navigating the Future of Finance.

  • Whitepaper

    June 1, 2022
    How can an enterprise use access management to establish a Zero Trust environment?
    A hybrid RBAC, ABAC and PBAC framework is the best practice approach A strong access management programme is foundational to establishing a Zero Trust environment by using contextual information to continuously validate that users are who they say they are and by restricting user access to necessary resources only. Within the Zero Trust framework, identity governance and risk-based…

  • Podcast

    June 25, 2021
    Podcast | RegTech Transformation Jo Ann Barefoot
    Next in our Transformation series, guest host Lucy Pearman talks with Jo Ann Barefoot about RegTech innovation from how regulators are using technology to how financial services need to urgently expand their experimentation and adoption rates. Jo Ann Barefoot is CEO & Cofounder of AIR – the Alliance for Innovative Regulation – and host of the global podcast show Barefoot Innovation. A noted…

  • Podcast Transcript

    March 2, 2021
    Transcript: Risky Women - The Transformation Journey
    Welcome to episode one of our Risky Women Transformation series where Lucy Pearman talks change, innovation and what’s next in the world of governance, risk, and compliance. Listen to the episode on the Risky Women website here. Want To Learn More? Risky Women website Risk Transformation services

  • Podcast

    March 2, 2021
    Podcast | Risky Women - The Transformation Journey
    Welcome to episode one of our Risky Women Transformation series where Lucy Pearman talks change, innovation and what’s next in the world of governance, risk, and compliance. Listen to the episode on the Risky Women website here. Want To Learn More? Risky Women website Risk Transformation services

  • Podcast

    July 21, 2022
    Risky Women Podcast | Compliance & Risk Challenges for Small Asset Management Firms: Amy Aubin
    Jackie Sanz of Protiviti talks with Amy Aubin, a CCO of two firms in Canada, about compliance and risk challenges faced by compliance professionals of smaller firms in the asset management industry, where innovation and access to compliance networks are of importance in the management of risk. Amy Aubin is the Chief Compliance Officer of Waypoint Investment Partners Inc., an independent wealth…
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