• Search in Protiviti.com

Insight Search

Sort by:

  • Blogs

    October 17, 2022
    For Telecoms, Cultivating Loyal Customers Requires Better Customer Data Management
    Understanding and mapping the customer journey is the starting point from which to identify the key opportunity moments where access to the right customer data can help anticipate a service need, resolve an issue without asking, or offer a customised product — in other words, make the difference between cultivating a happy, loyal customer or losing one to the competition.The telecommunications…

  • Blogs

    November 7, 2024
    Navigating AI Risk Management: Insights from CIOs on Artificial Intelligence Strategy
    Businesses are excited about the transformative potential of artificial intelligence (AI) to innovate and enhance business models, customer insights, products, and processes. Alongside this potential, there is a growing need to identify and mitigate risk associated with AI technologies. CIOs, in particular, are exploring how to ensure the responsible design and use of AI and their roles in…

  • Blogs

    June 27, 2025
    Effective risk management shields Australian businesses from pricey third-party disruptions
    From cloud computing and payroll services to data analytics and cybersecurity, businesses across the Asia-Pacific region increasingly depend on third-party providers to enhance efficiency and tap into specialised expertise.

  • Blogs

    October 20, 2023
    Prevent change saturation by establishing air traffic control for change management
    Managing organisational change can be a difficult process regardless of the economic climate. Having multiple initiatives that require participation of several of the same employees is a breeding ground for burnout and employee attrition.Projects often ground to a halt.The best approach: By establishing a center of excellence to manage change — similar to an air traffic control tower —…

  • Client Story

    September 26, 2022
    U.S. energy leader undertakes a successful divestiture through a strong programme management office
    A leading Fortune 500 energy company with nine million utility customers sought to divest a long-held subsidiary to another leading energy provider. Solving the complex transition of technology, data and customer service from one provider to another required a comprehensive understanding of both the security environment and the timing of regulatory approvals. Utilising a team of experienced…

  • Whitepaper

    June 1, 2022
    How can an enterprise use access management to establish a Zero Trust environment?
    A hybrid RBAC, ABAC and PBAC framework is the best practice approach A strong access management programme is foundational to establishing a Zero Trust environment by using contextual information to continuously validate that users are who they say they are and by restricting user access to necessary resources only. Within the Zero Trust framework, identity governance and risk-based…

  • Client Story

    June 4, 2024
    Offshore Drilling Firm Finds Major Savings Through Source-To-Pay Assessment, Spend Analysis, Category Management
    Protiviti conducted a complete source-to-pay assessment, from spend analysis and contract management to procurement function governance; implemented a spend analytics platform to conduct analysis to create a sourcing wave plan; implemented a category management function and led sourcing events to drive savings.

  • Whitepaper

    October 6, 2021
    Fortified In The Cloud - The Risk Management Strengths of Cloud Service Providers for the Financial Services Industry
    Cloud is on the rise in financial services and regulators are taking note. The widespread use of cloud service providers (CSPs) in the financial services industry continues to grow. According to a recent study by the Cloud Security Alliance (CSA), 91% of financial services organisations are actively using cloud services today or plan to employ them within six to nine months. That is double the…

  • Blogs

    December 15, 2023
    Protiviti-Oxford study on the future of money and digital disruption in the future
    An overwhelming majority of global business leaders—85%—expect their home country to be “cashless” within a decade, and nearly a third expect it will happen within the next five years, according to findings of the Protiviti-Oxford survey, “Executive Outlook on the Future of Money, 2033 and Beyond.”

  • Video

    August 12, 2025
    Video | AI Meets Compliance: Risks, Realities and Readiness
    In an era defined by rapid technological advancement and increasing regulatory scrutiny, the role of the CIO in financial services is more critical than ever. In this insightful segment from Protiviti's video series The Modern CIO Dilemma , Protiviti Managing Director Christine Reisman discusses the multifaceted challenges CIOs face regarding compliance and risk management, while exploring how…
Loading...