Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Podcast September 1, 2021 Podcast – Today’s Challenges and Trends for Utilities Like organisations in virtually every industry today, utilities are addressing a number of critical challenges and trends in the market, from infrastructure demands, to calls to improve the customer experience, to talent demands, and much more.How will the future for utilities evolve? In this informative podcast, Peter Tumminello and Claire Gotham offer a number of interesting insights into these… Whitepaper March 16, 2023 Modern data architecture as a strategic lever in the competitive landscape Data has become the life blood of businesses and properly managing that data to gain the most value is becoming ever more important as businesses seek to remain competitive. This Insights paper will address the importance of investing in the processes, practices, and technologies to maximise the value of data in an enterprise. Blogs April 3, 2023 Digitising Experiences (Customer & Employee) Creates Value for Energy and Utilities Firms in Australia Leaders of energy and utilities (E&U) businesses are becoming increasingly focused on the business impacts of rapidly evolving technology. Blogs April 6, 2023 Why Data Governance Programmes Are Easy to Envision, Difficult to Sustain I am often asked, with all the investments in data management and infrastructure over the last 50 years, why are we still not great with governing data? To put it simply and directly – it’s hard! Data governance programmes are easy to envision conceptually, difficult to implement, and without proper care, impossible to sustain. Often data governance investments have a long ‘time to… Blogs April 21, 2023 Adopting Emerging Technologies When Modernising Legacy Systems Some of the toughest conversations CIOs will have within their organisations are likely to be about the benefits of adopting every emerging technology that’s caught business leaders’ attention versus the potential investments to be made in transforming legacy systems. As companies across all industries look to accelerate efforts to achieve their business transformation goals, a considerable… Video December 16, 2025 The Modern CIO Dilemma: Trust, Transformation and Exponential Technology CIOs today face a pivotal crossroad — one defined by exponential technology, relentless transformation and the imperative to build trust at every level. In this Money20/20 conversation, Protiviti’s Dan Stummer, managing director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, unpack the modern CIO dilemma and offer pragmatic guidance for… Video December 17, 2025 AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernisation, drawing on decades of experience guiding… Video December 15, 2025 Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration… Blogs January 28, 2026 AI-Powered Quality Assurance Ushers in a New Era Whether launching a customer-facing app or a cloud-native platform or integrating emerging technologies, effective quality assurance (QA) ensures software performs flawlessly, consistently, securely and swiftly. With AI, this strategic pillar of modern enterprises is undergoing a transformation - evolving into intelligent QA that delivers greater speed, precision and adaptability in testing. Blogs January 30, 2026 Building a Frontier First Firm With Best Practices for Secure AI Deployment The concept of a Frontier First firm represents a new organisational blueprint for the AI era as pioneering companies embed AI deeply across every layer of their operations to unlock exponential value. These firms integrate intelligent agents and copilots into workflows, blending human judgment with machine intelligence to scale faster, innovate boldly and lead responsibly. As Microsoft’s recent… Load More