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  • Client Story

    September 13, 2023
    Agility in Action: IT Transformation Fosters Business Alignment
    This project focused on the company’s efforts to modernise its IT organisation and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive…

  • Whitepaper

    July 17, 2023
    Procurement Transformation Fuels Supply Chain Resilience
    Discover how procurement transformation fuels supply chain resilience. Learn the key steps to adapt procurement practices for a post-pandemic world.

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Newsletter

    December 1, 2024
    Setting the 2025 Audit Committee Agenda
    The next 12 months are likely to be another challenging year for audit committees. The 9 topics we have highlighted for 2025 may include some areas audit committees would consider beyond the official scope of responsibility as outlined in their respective charters.

  • Whitepaper

    February 9, 2023
    Managing EUDA Risks in Financial Institutions
    End-user developed applications (EUDAs) — applications developed and maintained by an organisation’s users rather than its information technology (IT) department — are a significant source of risk in financial institutions (FIs), as they are increasingly relied on to provide critical data for financial, management and regulatory modelling and reporting. The applications — also known as end-user…

  • Podcast

    November 17, 2021
    Podcast | Risky Women - Compliance Transformation: Donna Timlen
    Guest host Lucy Pearman talks with Donna Timlen, CCO of OneMain Financial – America’s largest installment lender, about their compliance transformation: talent, technology, strategy and a root cause focus.

  • Newsletter

    August 7, 2024
    10 Questions to Increase Your Strategic Impact as a Board Member
    The role of corporate directors is to be trusted advisers to the CEO consistent with their duty of care and to exercise oversight on the shareholders’ behalf. To confirm they are fulfilling this role, directors need to periodically self-assess their boardroom performance. 

  • Blogs

    July 15, 2025
    Sustainability is evolving; data remains critical
    As governments and regulators are scaling back sustainability disclosure requirements and postponing compliance and reporting deadlines, many organisations (including most public companies) are continuing their pace voluntarily and undeterred, while others are breathing a sigh of relief and starting to think where to re-allocate their time and resources next.

  • Newsletter

    August 15, 2022
    Improving Board Performance in Disruptive Times
    The 2020s are well on their way to earning the ominous label of a troubling, disruptive decade, but there remain viable opportunities amid the challenges. What is the board’s role in preparing the organisation for “show-stopping” and potentially existential risks? The Story: A global board survey conducted by McKinsey of approximately 1,500 corporate directors found that directors “are not…

  • Podcast

    October 27, 2022
    Risky Women Podcast | Risk Analytics: Ximena Zambrano
    Shaheen Dil, Senior Managing Director of Protiviti, in conversation with Ximena Zambrano, Senior Vice President and Head of Model Validation at Wells Fargo on the evolution of risk analytics and technological advances in data science (AKA are machines taking over?)Ximena Zambrano is a seasoned executive with 25 years of experience in the Banking Industry as a Risk Manager, Ximena currently leads…
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