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  • Blogs

    February 28, 2025
    Driven by stringent global privacy regulations, consumer privacy and security are top of mind for technology executives. Compliance with these regulations requires organisations to think through their approach to collecting, securing, managing access to, and deleting customer data.
  • Video

    December 15, 2025
    In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration…
  • Client Story

    January 31, 2022
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…
  • Insights paper

    October 8, 2024
    Creating and maintaining a sustainable PCI DSS compliance program is a crucial and complex task for organisations in Australia and globally to protect payment card transactions and uphold consumer trust.
  • Newsletter

    December 4, 2025
    For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market. Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk management, consumer protection, compliance function optimisation, and resourcing were identified as priorities in all regions.
  • Blogs

    June 18, 2024
    In the consumer products and retail sectors, the burdens of legacy systems and manual processes pose significant challenges for organisations across the value chain from store or online purchases to overall operations. Disconnected applications, error-prone tasks, technical debt and a lack of insight and intelligence can hinder efficiency and innovation. To address these pressing issues, a…
  • Blogs

    April 4, 2023
    Technical debt is no longer just a “technical” problem. As recent, widely publicised events have shown, it is a business problem that can have serious consequences for organisations. The government and Congress are taking notice of unfair consumer experiences, and it is crucial for businesses to address their technical debt and minimise the risk of negative press, government fines and damaged…
  • Blogs

    February 6, 2026
    Since Microsoft Power BI’s release ten years ago, many enterprises of all sizes have adopted the tool as the centerpiece of their analytics environments. It has transformed reporting capabilities to make data more available, meaningful and actionable for business customers. This has largely been achieved through sophisticated yet intuitive reporting capabilities, both for developers and consumers.
  • Blogs

    August 30, 2024
    Organisations across the U.S. recognise the criticality of accessibility for both consumers and employees. This concern dates to the early 2000s, when several well-known brands were targeted by lawsuits that ultimately changed how e-commerce works. Yet today, companies are still dealing with the evolving landscape of accessible technology and the inherent challenges of providing the right types…
  • Client Story

    March 11, 2024
    Our client had taken on a high-stakes, high-profile class action suit that, if successful, could result in a settlement impacting one of the world’s largest electronic consumer products companies and their customers. The client was faced with reviewing millions of pages of complex, highly technical documents provided by the defendant, and would require Protiviti to provide project management…
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