Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Newsletter April 14, 2025 Agentic AI: What It Is and Why Boards Should Care In 2024, generative artificial intelligence (AI) was all the rage. In 2025, agentic AI has surfaced as the next frontier of AI deployment. What is agentic AI, and why is it important for directors to understand how management intends to use it? Podcast February 9, 2024 Payments, liquidity and digital solutions with GTS Westpac’s Nish Dharmaratne Protiviti Australia’s Director Ruby Chen and Senior Director Rupesh Mahto sit down to talk to Nish Dharmaratne, Managing Director, Global Head of Product (Payments, Liquidity & Digital Solutions) at GTS, Westpac. In this interview, Dharmaratne discusses core payments, new payment solutions, cross-currency payments, corporate commercial cards, merchant acquiring, liquidity solutions, risk,… Blogs June 16, 2026 Customer Experience: Why Strategy, Data and Technology Must Work Together Whether you are in the business of selling products, promoting brands, implementing marketing technology, preparing your organisation for AI adoption or researching maturing customer experiences at scale, imagine for a moment that you are a customer, rather than the enabler. Think about a brand that provided excellent service and reflect on that experience. Now, pause again to think about a brand… Survey October 30, 2025 Navigating Australia’s Geopolitical and Integrity Tightropes: Challenges for Public Sector Leaders Senior executives and leaders in the public sector face a complex web of uncertainties. These may generate opportunities for strategic advantage or risks leading to unexpected disruption and performance shortfalls. An ability to anticipate risks that may be on the horizon before they become imminent can help leaders navigate unfolding developments – particularly those that are uncontrollable –… Blogs March 26, 2025 CFOs’ Risk Outlook—The Economy, Cyber and Talent Are Top Concerns Economic conditions and inflationary pressures, followed by cyber threats and rising labour costs, are the top near-term concerns for finance chiefs, according to the 2025 Executive Perspectives on Top Risks global survey. Resource Guide February 5, 2025 A guide to the EU AI Act: Regulations, compliance and best practices As artificial intelligence (AI) continues its explosive growth within organisations around the world, with virtually every business function exploring opportunities to increase productivity, efficiency and revenue growth, a growing collection of regulations, standards and frameworks around the world is beginning to emerge. Among the most notable of these regulations is the European Union… Podcast January 24, 2023 Podcast | ESG from a Legal Perspective – with Dennis Kerrigan and Rich Cohen In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti. Dennis and Rich join this… Client Story March 13, 2024 Global Retailer Goes Digital: Revitalising Store Operations and Enhancing Community Commitment Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to customer retention data, managers now have the information they need, at their fingertips, to drive decisions that improve the bottom line. Client Story July 19, 2024 Pacific Life Leverages Trust and Strong Partnerships to Achieve HR Transformation Discover how Pacific Life transformed their HR strategies, highlighting the pivotal role Protiviti played in driving success through trust and strategic partnership. Client Story May 23, 2024 Trusted Partnerships and Collaborative Efforts Drive Success in Data Privacy Initiatives We partnered with the client in building and maturing a data privacy program, including enhancing the company’s privacy rights process into a universal, globally scalable webform intake, 10+ custom workflows and an encrypted portal. Leveraged OneTrust autoblocking to establish baseline cookie compliance. Load More