Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Blogs June 12, 2026 Why Traditional IT Cost Metrics Fail in the AI Era - and What Leaders Should Measure Instead Organisations continue to evaluate IT spend through a narrow operational lens, focusing on efficiency ratios, cost per ticket, or run rate versus budget. This approach worked when IT primarily delivered infrastructure and back-office services. Disruptive technologies such as AI fundamentally change how value is created, just as the rise of the internet in the 1990s forced organisations to rethink… Podcast October 8, 2024 Podcast | Strategic and Sustainable Sourcing – with Radhi Subramanian and Debjani Mallick An increasingly important issue for board members to address today is sustainability – specifically, sustainable sourcing and operations. These challenges not only have global compliance implications, but also brand and reputation issues, which are especially important to the board.In this episode, we speak with Protiviti’s Radhi Subramanian and Debjani Mallick about strategic and sustainable… Blogs June 30, 2023 A house divided: Key differences in cybersecurity implementation for IT and OT Anyone who has spent a significant amount of time in any U.S. state where college football is popular, has likely seen a “house divided” bumper sticker or license plate cover, with contrasting university logos. Many of us (and our friends and families) enjoy spirited rivalries (Roll Tide vs. War Eagle, The Egg Bowl, Bedlam, The Backyard Brawl, “The Game”). But we’re fundamentally not all that… Video August 12, 2025 Video | From Risk to Resilience: Revolutionising Small Business Payments In today’s fast-paced and interconnected world, trust is more critical than ever in the financial technology landscape. In the first episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a Director within Protiviti's Technology Consulting solution, engages in an insightful conversation with Saujin Yi, Founder and CEO of LiquidTrust.… Research Guide March 7, 2025 Guide to Public Company Transformation: Frequently Asked Questions Initial public offerings (IPOs) often generate a great deal of excitement and can give new luster to company brands. It is easy to forget that IPOs can only thrive in the right business climate – and for organizations that have undertaken the business transformation necessary to reach this stage.As this Guide to Public Company Transformation makes clear, preparing to become a public company is… Blogs April 3, 2023 Digitising Experiences (Customer & Employee) Creates Value for Energy and Utilities Firms in Australia Leaders of energy and utilities (E&U) businesses are becoming increasingly focused on the business impacts of rapidly evolving technology. Podcast November 17, 2021 Podcast | Risky Women - Compliance Transformation: Donna Timlen Guest host Lucy Pearman talks with Donna Timlen, CCO of OneMain Financial – America’s largest installment lender, about their compliance transformation: talent, technology, strategy and a root cause focus. Blogs July 14, 2023 Experience as an accelerator for digital transformation In a time when sustainable competitive advantage is harder to maintain, customer experience expectations are on the rise. With technology and innovation happening in shorter cycles, the overall ability of organisations to change operationally remains elusive. Insights paper February 21, 2025 Data Monetisation: Value Realisation and Data Sharing The era of big data is ushering in a digital transformation driven by the Internet-of-Things, mobile technology, AI and cloud computing. This revolution has generated a vast array of new digital data sources. Many Australian businesses are digitising. Blogs February 28, 2025 Privacy Compliance: The Role of Digital Identity Driven by stringent global privacy regulations, consumer privacy and security are top of mind for technology executives. Compliance with these regulations requires organisations to think through their approach to collecting, securing, managing access to, and deleting customer data. Load More