Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Flash Report April 10, 2020 COVID-19 Crisis Drives FASB to Propose Delays to Effective Dates of Revenue Recognition and Lease Accounting Standards for Certain Entities At its April 8 meeting, the Financial Accounting Standards Board (FASB) proposed delaying, for certain entities, the effective dates of its accounting standards for revenue recognition (Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers (Topic 606)) and lease accounting (Accounting Standards Update No. 2016-02, Leases (Topic 842)). The board… Blogs July 16, 2025 Looking beyond compliance: The long game of sustainability management and reporting As regulators in Europe and the United States pump the brakes on mandatory sustainability reporting regulations, sustainability management emerges as a driver of business value on its own. Recent data shows executives are unwilling to drop sustainability from their agenda, regardless of the political winds and regulatory pull-back. Survey December 8, 2022 Executive Perspectives on Top Risks for 2023 and 2032 The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Flash Report February 23, 2022 The Russian Invasion of Ukraine: Its Potential Implications and Impact On February 21, after months of building up forces close to Ukraine’s borders, Vladimir Putin recognised the Luhansk and Donetsk regions of Ukraine as “independent people’s republics.” He ordered the Russian Defense Ministry to deploy troops in those regions to “maintain the peace.” These actions commenced on the anniversary of Russia’s invasion of Crimea almost eight years to the day. The… Flash Report April 30, 2025 Trump 2.0: The First 100 Days – A Look at Industry Winners and Losers When Donald Trump took office on January 20 as the 47th President of the United States, U.S. chief executive officers (CEOs) were looking forward to 2025 with renewed optimism based on the expectation that business conditions would improve. That sentiment was prevalent notwithstanding cautions from notable economists that the strategies of a second Trump administration might keep interest… Resource Guide June 16, 2025 Navigating New Tariffs: Enhance Agility and Confidence Fluctuating tariffs and potential shifts in trade relationships are creating significant challenges for management teams. Companies across industries are pivoting to operate under greater volatility and uncertainty. While the direction, magnitude, and duration of tariffs remain unclear, companies need options and flexibility. Protiviti offers the expertise to help you develop agility and navigate… Flash Report April 27, 2022 Skills and Scale The New Finance Labor Model Proves Its Real-World ValueThe finance labor model of the future has passed a major test – and it was a massive one. The results of Protiviti’s latest global survey of CFOs and finance leaders show that finance organisations which leverage a diverse talent pool of full-time employees, contract and temporary workers, expert external consultants, and managed services and… Whitepaper May 26, 2021 Credit Balances and Government Overpayments Issue On February 12, 2016, the Centers for Medicare & Medicaid Services (CMS) released the Medicare Program; Reporting and Returning of Overpayments Final Rule (Final Rule) governing the investigation, identification, refunding, and reporting of Medicare Parts A and B overpayments. The Final Rule provided much-needed detail and clarity to Parts A and B associated obligations created by… Newsletter February 21, 2023 Talent Strategies Demand a New Normal People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand out as… Load More
