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  • Video

    December 16, 2025
    The Modern CIO Dilemma: Trust, Transformation and Exponential Technology
    CIOs today face a pivotal crossroad — one defined by exponential technology, relentless transformation and the imperative to build trust at every level. In this Money20/20 conversation, Protiviti’s Dan Stummer, managing director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, unpack the modern CIO dilemma and offer pragmatic guidance for…

  • Video

    December 17, 2025
    AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience
    AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernisation, drawing on decades of experience guiding…

  • Video

    December 17, 2025
    People First: Mentorship, Inclusion, and Leadership in Payments
    Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sits down with payments industry leader Genevieve Dozier to explore how mentorship and inclusion create resilient teams and better outcomes — especially as AI accelerates…

  • Video

    December 19, 2025
    Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance
    In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to…

  • Video

    December 22, 2025
    Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets
    In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her…

  • Newsletter

    September 18, 2026
    Industry Insights - Consumer Products & Retail
    From AI adoption and technology modernisation to rising pressure on margins and operational performance, consumer products and retail organisations are balancing innovation with the need to deliver measurable results. In this edition, we explore how leading organisations are aligning strategy, technology and investments to drive stronger outcomes and long-term value.

  • Blogs

    January 19, 2026
    Digitising the VPS: Shared Platforms, AI and the Responsibilities of Technology Leaders
    Victorian Public Service (VPS) Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) face a defining moment with the Silver Review. The Review positions digital transformation and AI as central to delivering sustainable savings and modern services, but success will depend on technology leaders balancing central mandates with departmental realities while managing significant risks…

  • Blogs

    January 19, 2026
    Resetting the Victorian Public Service: What the Silver Review Means for VPS Leaders
    Recent ransomware attacks and new SEC cyber disclosure rules have increased the focus on cyber resilience across nearly all industries. As a result, many companies have invested substantial resources to help manage and mitigate cybersecurity risk to an acceptable level. Case in point: Gartner projects that worldwide information security spending will reach $212 billion in 2025, up more than 15%…

  • Blogs

    January 19, 2026
    Silver Review Implications for VPS Financial Decision Makers: Guardrails, Savings and Financial Stewardship
    Victorian Public Service (VPS) leaders are at the centre of the Silver Review’s implementation challenge. As the Review moves from recommendations to action, senior financial decisionmakers in departments and agencies – including CFOs – will be key to translating high level fiscal expectations into disciplined budgeting, sustainable savings, and credible financial stewardship.

  • Blogs

    January 19, 2026
    Assuring the Silver Review Reforms – The Critical Role of Risk Management and Assurance
    The Silver Review sets out an ambitious reform agenda for the Victorian Public Service (VPS) – reshaping workforce structures, consolidating entities, tightening fiscal settings, and accelerating digital and AI adoption. For Chief Risk and Audit Officers and Executives, Secretaries, Deputy Secretaries, and Audit and Risk Management committees, the challenge is to provide confidence that this…
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