Enterprise Data Governance Harmonise data across your organisation In today's data-driven landscape, organisations in Singapore face continued pressure from both stakeholders on delivering trusted data has increased the need for companies to establish, improve, and maintain their Enterprise Data Governance (DG) practices. Further, establishing a strong enterprise data governance framework is essential to meet these needs.At Protiviti Singapore, we specialise in creating a customised approach to evaluate, record, and govern data across your organisation.Our risk-based perspective enables you to manage the most important data assets to support internal operations and meet the growing demands of your customers, regulators, and other stakeholders. Customised approach to evaluate and govern data across your organisation Experience a modern data governance approach Pro Briefcase Data governance assessment Do you know how your data governance program compares against your peers? Start with a data governance assessment where we measure the maturity level of your data governance processes helping you connect, manage and maintain data assets across your organisation. Pro Building office Data governance roadmap Results from our data governance assessment are used to develop a practical roadmap you can follow. By automating data intake and advancing data governance across your organisation and functional teams, we create an environment of optimisation and accountability for critical data assets. Pro Document Consent Data quality assessment Poor data quality can negatively impact business performance. Through our data quality assessment, our team of experts can profile data sets, providing you visibility into data quality challenges and mechanisms to track, report and fix issues and enable transformation success. Pro Document Stack Data champion network Proper business involvement is essential to ensuring a successful data governance program. We clarify roles, define expectations of the various individuals that may support governance activities, and provide communication strategies to ensure roles and tasks are performed. Pro Legal Briefcase Catalogue data elements Many data governance programs fail due to overpromising on scope . We work to carve out bite-sized segments of prioritised data that you can focus on in short, iterative cycles. This allows the most meaningful data sets to receive governance benefits quickly. Pro Rightmark Square Data governance staffing As enterprise data governance programs mature, we work with you on staffing support for business-as-usual functions and accelerators to increase the scope of elements. We also work with you to expand the information recorded and associated with elements to best meet your ongoing needs. Establish and validate your data governance process Protiviti Singapore's subject matter experts in the data governance space work with you to customise a repeatable approach to data governance activities that will work for your organisation.We are key advocates of identifying and creating processes related to data governance that will work and are independent of tools; however, we do have partnerships with organisations that can accelerate data governance growth once a fully defined process has been created and proved out. We actively assess emerging technologies and methodologies to deliver results that drive performance and growth while managing risks and consider tool recommendations with our client's best interest based on their processes. Leadership Ann Chi Koh Ann Chi is a managing director who leads the internal audit and financial advisory services solution for Protiviti Singapore. She has a proven track record managing and leading multi-location and multi-year consultancy projects at top tiered global MNCs, particularly in ... Learn More Sam Bassett Sam is the country leader for Singapore. With over 25 years' experience, he's primarily worked in financial services with consulting firms or directly in the banking industry to deliver change and support strategic, tactical, and operation goals across Asia, Europe and ... Learn More Featured insights and client stories INSIGHTS PAPER Data Monetisation: Value Realisation and Data Sharing The era of big data is ushering in a digital transformation driven by the Internet-of-Things, mobile technology, AI and cloud computing. This revolution has generated new digital data sources. Many businesses in Singapore are digitising. INSIGHTS PAPER ISO 20022 Compliance Countdown The new global messaging standard ISO 20022 provides a unified language for electronic data interchange between financial institutions. 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Previous Article Pagination Next Article Case Studies Case Study: Our client, a national student loans lender, had been tasked with establishing data governance practices to support consistency in term usage and meet regulatory demands.Furthermore, our client asked for support in identifying critical reports and establishing ownership for terms used within key reporting to ensure that terms were properly vetted and would not vary based on an audience or organisation that creates/generates a specific report for management.Throughout the project, we performed the following steps:Assessed current functions of governance against an industry DG modelCreated a customised roadmap and project plan to achieve goalsSupported the creation of policies, procedures, and enterprise communicationSupported the selection process for related data governance toolsInitiated the collection and maintenance of metadata to be captured and utilised throughout the program Case Study: Our client, a global data provider, was looking to accelerate revenue while managing the risks associated with providing data assets to their customers. This included understanding the contractual, compliance, and business concerns when providing data assets as a product. The end solution needed to be fast, pragmatic, and able to address the “can we,” “should we,” and “will we” aspects of these questions.We supported our client on this engagement through the following activities:Identified existing flow of new deals and requestsProfiled existing records to identify trends, cycle times, and variations that resulted in time delayDetermined fast path for escalating reviews and approvalsOutlined enabling technology to streamline work effortsEducated the business on updates required to support proper decision making on data useSupported the implementation and rollout of an updated data use process Case Study: Our client engaged with Protiviti to support the establishment of an enterprise data governance function, including the organisational structure, policies, and framework required for the successful adoption of this program enterprise-wide. This same project also supported the rollout of Master Data Management across multiple domains, including Vendor, Material, and Customer.Specific steps completed include, but are not limited to, the following:Facilitated discussions with individuals throughout the business to define organisational data governance needs and responsibilitiesCreated an inventory of current state policies, procedures, and standards related to governance itemsProvided guidance regarding the correct roles, organisational placement, and individuals who may be candidates for ownership and other responsibilities for key data domains (Customer, Vendor, Material, Employee, etc.)Provided Target Operating Model to support draughted charter and roadmap tasks for the data governance organisationDeliver a high-level timeline summary of proposed projects, technologies/tools, communications, and other activities necessary to launch and maintain an enterprise program Frequently Asked Questions What is the significance of data governance for organisations in Singapore? + Data governance ensures that organisations manage their data assets effectively, comply with Singapore's Personal Data Protection Act (PDPA), and maintain high data quality standards. This is essential for informed decision-making and building stakeholder trust. Effective data governance also supports sustainability initiatives, digital transformation, and risk management efforts, all of which are top priorities for organisations in Singapore, especially in regulated sectors such as financial services, healthcare, and government. How can organisations in Singapore assess their data quality effectively? + Companies can conduct regular data quality assessments by implementing metrics that evaluate accuracy, completeness, consistency, and reliability. Collaborating with local data management consultants such as Protiviti Singapore can provide expertise in establishing these data assessment frameworks. These assessments also form the basis for ongoing data quality monitoring, allowing organisations to proactively manage data issues before they impact business outcomes. What role do data management consulting firms play in implementing data governance frameworks in Singapore? + Data management consulting firms offer specialised knowledge in local regulations and industry practices, assisting organisations in designing and implementing tailored data governance frameworks that enhance data quality, ensure compliance, and support strategic objectives.
