Artificial Intelligence Services

Unlock business insights through evidence-based analytics

Artificial Intelligence (AI) is changing the way we do business. Across all industries, from technology to healthcare, financial services and consumer products, organisations are adopting AI, intelligent automation and advanced analytics to improve processes, drive new business opportunities and increase competitive advantage.

We partner with organisations to solve business challenges with cutting-edge Artificial Intelligence services that improve speed, enhance precision, and optimise customer experiences.

As companies progress on the journey toward digital transformation, AI is a key element that promises to deliver critical insights leading to accelerated innovation and success while protecting critical business assets.

Improve Operational Efficiency

Through automating repetitive processes such as invoice processing, contract review, document digitalisation, our services improve efficiency, speed and reliability while enabling employees to focus on higher value activities.

Better Decision Making

Whether fraud detection, predictive maintenance, forecasting and more our solutions leverage machine learning capabilities to unlock complex data insights that enable faster, more informed decision-making reducing downtime and improving profitability.

Enhance Customer Experience

Understanding customer feedback and sentiment towards your products and services is key to satisfactory customer experience. We leverage deep learning to understand the context of customer review, classify customer issues and offer channels to address customer need.

Empower Employees

Identifying the right talent for the right roles and upskilling your existing labor force are the key to success in today’s market. We use machine learning to match candidates to upskill on high demand skills that enable employees to excel in more rewarding roles.

Managing Risk and Compliance

For Anti-Money Laundering (“AML”) or other compliance requirements our services identify employee misconduct and policy violations such as deviations from business conduct guidelines to ensure companies are proactively managing emerging risks.

Managing Third Party Risk

Leverage Natural Language Processing to analyse and calculate third party inherent risks and other key factors for consideration. We automate questionnaire triage, scoring and report generation enabling you to manage risk with fewer resources and in a timelier manner.

Solving New Business Problems

Emerging business problems are often hard to manage. Our Machine Learning and AI services team works with business domain experts to create custom solutions – helping you understand new challenges and offer data driven insights to solve new business problems.

Leadership

Marek Kosmowski

Marek Kosmowski

Marek is a director with over 17 years’ experience. He heads digital and innovation in Southeast Asia for Protiviti, focusing on digital initiatives including digital banking, UX/UI, RPA, machine learning, AI, design thinking, blockchain, and customer experience. Marek ...

Sam Bassett

Sam is the country leader for Singapore. With over 25 years' experience, he's primarily worked in financial services with consulting firms or directly in the banking industry to deliver change and support strategic, tactical, and operation goals across Asia, Europe and ...

WHITEPAPER

Success With Generative AI Requires Balancing Risk With Reward

When ChatGPT launched in November 2022, it took just two months to garner a record 100 million users and capture broad market attention. Business leaders are eager to realize the enormous potential that ChatGPT as well as other generative AI models...

NEWSLETTER

The Director’s Playbook for Generative AI

The big picture: So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had...

PODCAST

Podcast | The Rise of Generative AI – with Christine Livingston

ChatGPT is the talk of the town today. But as we all know, generative AI is much more than this one tool. Gen AI represents a new frontier of promise, productivity and capabilities for organisations around the world. But it also comes with risks that...

BLOGS

ChatGPT disruption: AI’s evolving vision renews need for trusted, governed data

ChatGPT disruption: AI’s evolving vision renews need for trusted, governed data

Access to artificial intelligence (AI) and the drive for adoption by organisations is more prevalent now than it’s ever been, yet many companies are struggling with how to manage data and the overall process. As companies open this “pandora’s box” of...

BLOGS

ChatGPT, the Rise of Generative AI and What’s Next

Over the last few months, both business and technology worlds alike have been abuzz about ChatGPT, and more than a few leaders are wondering what this AI advancement means for their organisations. Let’s explore ChatGPT, generative AI in general, how...

NEWSLETTER

Setting the 2024 Audit Committee Agenda

Compared to prior years, our suggested 2024 audit committee agenda has taken a bit of a turn due to ongoing and recent market and regulatory developments.A complex business environment: The 2024 audit committee agenda includes important enterprise,...

Florida-Based Bank Optimises Customer Relationship Value Through Innovative Data Approach

This Florida-based organisation has grown from a small community back to one of the state’s largest financial institutions.

Client story: Apparel company's 'Instagram project'

Businesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each day.