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  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Insights paper

    October 8, 2024
    Best Practices for Building a Sustainable PCI DSS Compliance Program
    Creating and maintaining a sustainable PCI DSS compliance program is a crucial and complex task for organisations in Hong Kong to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC)…

  • Podcast

    May 22, 2025
    Risky Women Podcast | Lessons from a Former CEO: A Discussion With Dame Inga Beale
    Carol Beaumier hosts Risky Women Radio and leads a compelling conversation with guest Dame Inga Beale. Together, they explore the challenges of leading companywide transformation programmes, and the leadership skills needed to drive meaningful change. The discussion also touches on how leadership must evolve to meet future demands, how to navigate and overcome bias in the workplace, and Dame Inga…

  • Client Story

    July 12, 2018
    U.S retailer launches global supply chain capability in record time
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…

  • Whitepaper

    April 24, 2024
    Sanctions Risk Assessment: A Key Risk Management Tool
    Faced with the growing complexity of the geopolitical landscape, governments have been using financial sanctions increasingly as foreign policy tools to respond to developments as wide ranging as regional conflicts and wars, terrorism, and human slavery. In today’s highly charged geopolitical environment, sanctions compliance is a focus not only for financial institutions and regulatory…

  • Newsletter

    October 9, 2024
    Board Risk Reporting in Disruptive Times
    Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For…

  • Blogs

    June 30, 2023
    Finance transformation’s front-end alignment
    The big picture: Finance transformation reimagines how skills, processes and technology can be leveraged to drive long-term value. By the numbers: CFOs and other finance executives view the implementation of advanced automation with more urgency than do other finance managers and professionals. Math and magic: Achieving success starts with establishing a compelling finance…

  • Blogs

    February 23, 2024
    A simple guide to Workday reporting
    Workday’s object-oriented architecture and robust reporting engine enables financial and human capital data management and analysis within a single platform, unlocking possibilities for powerful new insights. To a new user, the complexity can feel daunting—so where to start? Let’s take a closer look at how to quickly get up to speed, access some of the most valuable standard (out-of-the-box)…

  • Whitepaper

    April 16, 2025
    Motivating the multigenerational workforce of 2030 in Hong Kong
    Any predictions made before 2020 about the future of work have drastically shifted due to the global pandemic, economic transformations and significant social movements. And as we look toward 2030, Hong Kong’s workforce will also see dramatic shifts. Unlike many other regions, Hong Kong’s labour force is deeply influenced by its unique and tumultuous history, resulting in a multigenerational…

  • Blogs

    October 11, 2024
    5 Tips to Navigate Security in Agile Development
    In today’s fast-paced digital landscape, DevOps practices have revolutionised software development and deployment, allowing organisations in Hong Kong and globally to achieve greater efficiency and agility. As DevOps teams embrace cloud-based infrastructures like Amazon Web Services (AWS), security must remain a paramount concern. Ensuring the security of a DevOps environment in the AWS cloud…
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