Life At Protiviti Life At Protiviti Career Home Career Blogs Who We Are Delivering Through Outside the Box Thinking Bart BradleyManaging Director, OhioBart Bradley joined Protiviti in April 2021. He was recruited for a very specific task – to build Protiviti’s first onshore delivery center, the Americas Delivery Center (ADC) in Ohio – from scratch. Bart has over a decade’s experience specifically in building, growing, fixing, running and leading similar facilities for a professional service firm in the U.S. and internationally, so he was more than ready to help Protiviti deliver. "Bart’s outside the box thinking has proven instrumental in fueling the growth and capabilities of the ADC." Thinking Outside the BoxSince opening their doors, the ADC has undergone tremendous growth. Along the way Bart emphasised the applicants most likely to succeed would be those with transferable skills and the right aptitude and attitude.“Most of our new hires don’t necessarily need directly relevant experience,” he says. “They need to be confident, yet humble, open to feedback and willing to do additional training. We can teach them most of what they need to know to deliver the work.”Bart’s outside the box thinking has proven instrumental in fueling the growth and capabilities of the ADC.Delivering on Our Value of InnovationIn their first full year, the ADC hired nearly 200 people. With such exponential growth, Bart needed to pivot focus to the infrastructure and operational foundation of the center.Bart applied Agile methodology, a common way of thinking at Protiviti. With his leadership, the ADC has established processes and infrastructure that have enabled top quality client service including:Creating a series of operating FAQs that align and document the ADC’s operating practices and drove consistency across messaging and expectations.Building close relationships with their engagement-team clients that allow them to continually receive, process and adjust based on their feedback.Partnering with the Learning & Development team and other ADC leaders to launch a leadership training series for the ADC Pod and Competency Leads and The ADC Challenge for ADC Analysts and Senior Analysts.Redesigning the onboarding process for new hires to the ADC to provide additional training that is tailored to what they need to succeed in their delivery-focused roles.As a result, the ADC is consistently delivering quality. But don’t take Bart’s work for it, 100% of the engagement teams who responded to the most recent engagement team survey (May 2024) are satisfied working with the ADC.Working TogetherLooking back, Bart is grateful for the opportunity to bring to life Protiviti’s vision for the ADC. “When I started, we didn’t know exactly what the center would look like, but we worked together to develop that vision and strategy, leadership has guided the ADC ship from the very beginning and trusted me to make it happen, and it has been a huge success so far. Protiviti’s mission is ‘We Care. We Collaborate. We Deliver.’ And at the ADC we deliver operational excellence at scale.”By thinking outside the box and delivering innovative, efficient, and effective business solutions, Bart’s story is a shining example of Life At Protiviti. More stories of our people Trish Finnemore: Protiviti’s senior global marketing director coordinates APAC and Europe teams from Australia, meeting with U.S., Asia, and Europe to collaborate globally and leverage digital trends in marketing. Sofia Palacios: Originally from Venezuela, found consulting through a Protiviti mentorship, which led to an internship and a successful full-time role. Her dedication to learning, growth, and team support exemplifies Life at Protiviti. Johana ten Hove: Tasked with expanding the Zurich practice to meet client needs, Johana stepped up to plate. By going out of her way to care for her clients, colleagues and practice, Johana’s story is a shining example of Life at Protiviti. Aimee Bhakthavachalam: Aimee journey at Protiviti showcases her relentless drive for growth and innovation, tackling client data challenges, embracing new skills, and committing to continuous learning, problem-solving, and excellence. Lindsey Higgins: Since transitioning from a contractor to a full-time employee, Lindsey has thrived at Protiviti. “Everyone has taken me under their wing and genuinely supported me,” she says. “I’ve never felt that way in a company before.” Nick Ciafardini: Nick combined his passion for sports and data analytics to help develop an app that improved golfer Matt Fitzpatrick's game. This project showcased how technology and collaboration can drive success in sports performance. Champaigne Powell: As a senior recruiter on Protiviti’s recruiting team, Champaigne spends a lot of her time working closely with students at Historically Black Colleges and Universities (HBCUs). Hendrik Sadie: Hendrik joined Protiviti in 2013, and thrives despite Treacher Collins Syndrome and severe hearing loss. Originally from South Africa, he finds support at Protiviti, where the firm's inclusivity efforts have enabled his success. Chintan Thakkar: Chintan’s journey from teen immigrant to Managing Director in Dallas embodies the essence of collaboration at Protiviti. His story of bridging gaps and uniting diverse perspectives showcases how collaboration drives our success. Joshua Cloud: Manager Joshua excels in cybersecurity at Protiviti while leading diversity efforts through BEING Men, fostering a culture of inclusivity. Rupert Fischer: A graduate consultant in the Protiviti London office, Rupert bridges his passion for consulting and client service with his commitment to the British Army Reserve. Brittany Parker: Brittany Parker drives recognition programmes that elevate employee morale and client experiences, fostering a culture of gratitude and innovation across the global team. Button Button See more