Results for Search Submit Filter by: Advanced Filter All results Solutions Industry Typelist People Client Story Insights/Blogs Filter Search Sort by RelevanceDate Order AscDesc Leadership Elaine Cheung Elaine has over 15 years of experience in consulting and advisory, covering topics such as regulatory compliance, risk management, KYC/AML, internal audit, and business and digital transformation. In recent years, Elaine has expanded her professional career to include business development and key account management to maximise growth and revenue across the businesses. Elaine has a successful… Landing Page Professional Associations News April 26, 2019 Protiviti Named One of the 2019 Best Workplaces in Consulting and Professional Services by Fortune Magazine and Great Place to Work Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Whitepaper July 12, 2021 Top 10 pitfalls of an IAM programme In spite of over 20 years of experience as an industry, Identity & Access Management (IAM) programmes continue to struggle — and with good reason. There is a lot that can go wrong with an IAM programme. Lack of funding, treating IAM like a project and not a programme, not having business buy-in, and trying to overly customise packaged software are all examples of significant challenges that… News March 15, 2022 Nearly Three-quarters of Internal Audit Leaders Report They Are Working on Transformation Initiatives, According to New Protiviti Survey Leadership David James David is a managing director with over 30 years’ experience. He is the business performance improvement lead at Protiviti with experience in financial services, supplier management, global resourcing, operations, third party risk management, and transformation. As Regional Head of Supplied Services, Asia Pacific Operations, he was responsible for managing key supplier performance and vendor risk… Leadership Michael Pang Michael is a managing director with over 20 years’ experience. He is the IT consulting practice leader for Protiviti Hong Kong and Mainland China. His experience covers cybersecurity, data privacy protection, IT strategy, IT organisation transformation, IT risk, post-merger integration and operation improvement. Before joining Protiviti, Michael has taken key consulting roles at Boston Consulting… Newsletter December 3, 2020 Setting the 2021 Audit Committee Agenda With 2020 almost in the rearview mirror (thankfully!), the 2021 audit committee agenda is shaping up differently than in years past. The past 12 months presented an opportunity for audit committees to support the key players managing the financial reporting process. Going forward, that support could prove to be critically important as the business environment continues to present disruptive… Flash Report October 30, 2020 FBI Warns of Ransomware Assault on the Healthcare and Public Health Sector On October 28, 2020, the Federal Bureau of Investigation (FBI), the Department of Health and Human Services (HHS), and the Cybersecurity and Infrastructure Security Agency (CISA) issued a Joint Cybersecurity Advisory regarding credible information of imminent cyber attacks to infect systems in the Healthcare and Public Health (HPH) sector with Ryuk ransomware. Load More
