Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story March 12, 2026 Answering the Call: Teleservices Ignite Enrollment Outreach at Major University University admissions teams across the U.S., regardless of the institution’s size, are facing capacity concerns. Lead volumes are rising, while staffing remains flat or declines. At the same time, these teams are spending more time sorting through invalid leads, duplicate records, and bot traffic that masks true demand and slows admissions rep response times. What results is a growing gap between… Insights paper September 3, 2025 Old systems, new threats: 10 reasons to modernise your tech now In today’s digital-first economy, technology is more than a business enabler — it’s a strategic differentiator. Organisations that leverage modern platforms gain agility, resilience, and the ability to scale innovation. Yet many enterprises still depend on legacy systems, outdated architectures that were once foundational but have since become liabilities.These systems, often stitched together… Whitepaper July 14, 2025 Navigating the Financial Services Industry’s Compliance Priorities in 2025: Mid-Year Checkpoint When we published our 2025 compliance priorities for financial services companies last December, we acknowledged that for a variety of reasons, understanding and managing compliance risks this year would be a true test of the industry’s commitment and acumen. Among factors adding to the challenge this year, we noted the rapid pace of technological advancement, geopolitical tensions, and diverging… Whitepaper May 28, 2024 DORA Compliance: Untangling Key Hurdles to Implementation The Digital Operational Resilience Act (DORA), or more formally known as Regulation (EU) 2022/2554, took effect on 16 January 2023, with final industry compliance required by 17 January 2025. The regulation underscores the importance of digital operational resilience in today’s increasingly interconnected and digitized landscape and seeks to expand the reach of European regulators incorporating… Podcast February 4, 2026 Podcast | A VC Shares His 5-Layer Quantum Investing Strategy — with Intel Capital Explore the high-stakes world of quantum venture capital. Host Konstantinos Karagiannis sits down with Kike Miralles, Investment Director at Intel Capital. Moving beyond surface-level hype, Miralles introduces his “five-layer stack” philosophy—a strategic framework that evaluates everything from physical infrastructure and QPUs to middleware and end-user applications. He shares candid insights… Blogs July 14, 2023 A fresh take on cloud transformation Cloud transformation is a process of moving applications, data and infrastructure to the cloud. Such simple definitions lack any sense of the business drivers or anticipated benefits that transformation strategies ought to encompass. After undertaking a “transformation” according to these simpler definitions, businesses are left operating in the same old way, making use of the same… Survey April 17, 2025 Higher education risk insights The higher education sector is contending with significant challenges. Rapid regulatory changes and declining enrolments due to demographic shifts and competition are creating uncertainty. The need for technological integration, increased governmental scrutiny on institutional practises, and financial instability due to tuition discounting are further complicating the landscape. Additionally,… Insights paper November 27, 2024 Top compliance challenges facing the technology industry in 2025 In the fast-paced world of technology, both regulators and companies face challenges applying existing laws to new and rapid developments. Given the high stakes of non-compliance, which may lead to business restrictions, technology companies’ senior management, boards and compliance teams must clearly understand current and emerging risks, ensuring that they have effective people, processes and… Blogs December 16, 2022 Enterprise Architecture-Enabled Business Transformation Business leaders have realised that, in today’s world, with factors such as rapid advancements in technology, increasing social media presence, an ever-changing customer desire for product flexibility and eager adoption among Generation Z, technology is a key enabler in driving innovation and efficiency. Technology investments have demonstrated and continue to provide tangible and measurable… Insights paper March 21, 2025 ISO 20022 Compliance Countdown The new global messaging standard ISO 20022 provides a unified language for electronic data interchange between financial institutions. It is intended to result in increased transparency, speed and inoperability. It will also provide valuable enriched data to enhance financial crime compliance efforts. For those institutions yet to adopt the new standard, preparing for migration and dealing with… Load More