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  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Client Story

    January 2, 2020
    According to the 2018 Census Bureau, 12.8% of the U.S. population has some type of disability. Included in that statistic are those who have impairments that impact accessibility of online websites, applications and documents.These impairments include:Difficulty lifting or grasping, which can impact use of a mouse or keyboardCognitive, mental or emotional impairmentVision impairment (…
  • Podcast

    July 17, 2024
    In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.
  • Podcast

    July 21, 2022
    Jackie Sanz of Protiviti talks with Amy Aubin, a CCO of two firms in Canada, about compliance and risk challenges faced by compliance professionals of smaller firms in the asset management industry, where innovation and access to compliance networks are of importance in the management of risk. Amy Aubin is the Chief Compliance Officer of Waypoint Investment Partners Inc., an independent wealth…
  • Survey

    April 29, 2020
    A financial institution’s ability to maintain profitability through times of economic certainty or uncertainty is undoubtedly impacted by its careful management of the credit portfolio. Protiviti’s Credit Pulse is intended to provide a summary and analysis of economic indicators impacting financial institutions and the strength of their credit portfolio while providing industry-leading insights…
  • Video

    April 28, 2022
    Lessons learned from the pandemic and a forward-looking view on regulatory and policy developments for resilient capital markets.
  • Video

    December 22, 2021
    Michael Brauneis, Financial Services Industry Lead and Managing Director, Protiviti, sits down with Joe Seidel, Chief Operating Officer of SIFMA, to explore climate stress testing for banks. Executive Viewpoints is a special series from SIFMA's 2021 Annual Meeting featuring insightful conversations about the trends and innovations shaping our capital markets. Watch them all at sifma.org/annual.
  • Podcast

    April 20, 2023
    Maryann Kennedy speaks with the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency, Grovetta Gardineer, about the regulatory priorities in current economic environment.Grovetta Gardineer is the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency (OCC). In this role, Ms. Gardineer directs the…
  • Newsletter

    August 14, 2020
    A year ago, the Business Roundtable (BRT) released its “Purpose of a Corporation” [1] statement expressing a “fundamental commitment” to deliver value to all company stakeholders. Today, as the economy emerges from a terrible pandemic, does this statement matter to directors? The BRT’s statement in which 181 chief executives of prominent American companies committed to deliver value to…
  • Blogs

    March 20, 2020
    By Douglas Wilbert, Managing Director - Risk and Compliance and Dugan Krwawicz, Associate Director - Technology Strategy While the scale and duration of the Novel Coronavirus (COVID-19) pandemic is not yet fully understood, financial institutions, lawmakers, government and regulatory officials are working urgently to implement measures that will arrest the disruption to employees and customers,…
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