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  • Client Story

    June 30, 2023
    Change management, automation and new digital tools transform finance operations for educational services company
    A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing…

  • Podcast

    October 27, 2023
    Emerging tech and the future of payments with Swift’s Head of Oceania, Suresh Rajalingam
    In this VISION by Protiviti interview, Protiviti Director Ruby Chen and Protiviti Senior Director Rupesh Mahto sit down with Swift’s Suresh Rajalingam, who heads up the Oceania region and a team covering 20 countries across the region. Rajalingam is a seasoned senior payments professional with over 22 years of business development experience in both the domestic and cross-border payments space.…

  • Blogs

    July 10, 2023
    Law and order in the metaverse? 'Possible but difficult,' says Sydney-based innovation lawyer
    Enforcing real-world laws in virtual worlds is complex as it raises issues regarding jurisdiction, sovereignty, and the application of laws to virtual spaces. Roblox recently brought an action against a content creator, alleging the individual had been engaging in harassing behavior in violation of the Roblox terms of service.

  • Survey

    September 30, 2025
    From Automation to Autonomy - The Capabilities and Complexities of AI Agents | AI Pulse - Vol.3
    Protiviti's AI Survey 3.0 reveals organisations are using Agentic AI to enhance decisions, improve efficiency and shape the future.

  • Blogs

    April 26, 2024
    Meeting digital retail's high customer expectations means being clear-eyed about weaknesses and capabilities
    Today’s digital retail consumers have little tolerance for organisations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have become an industry norm, which means that retailers need constant access to real-time data and inventory management tools to keep pace with customers’ expectations.

  • Blogs

    December 15, 2023
    Protiviti-Oxford study on the future of money and digital disruption in the future
    An overwhelming majority of global business leaders—85%—expect their home country to be “cashless” within a decade, and nearly a third expect it will happen within the next five years, according to findings of the Protiviti-Oxford survey, “Executive Outlook on the Future of Money, 2033 and Beyond.”

  • Newsletter

    November 8, 2023
    Board Risk Oversight in the Age of Disruption
    In these disruptive times, how should boards discharge their duty of care and duty of oversight with respect to risk when the models to follow aren’t clear? Is the board’s risk oversight process fit for purpose in today’s dynamic environment?Board engagement with risk and how it is managed has been a topic of interest for many years. While risk has always been present in every business, the…

  • Whitepaper

    June 19, 2024
    Can we trust culture and conduct to guide decision making in the financial services industry?
    More than 15 years after the great financial crisis, the financial industry’s culture and conduct remain very much in the headlines. Has nothing changed? A lot has indeed changed, though bad actors still manage to prevail at times. Maintaining good culture and conduct relies on the collective efforts and responses of financial institutions, regulators, and customers. We itemise a list of steps…

  • Blogs

    June 18, 2025
    Ready to compete in a consumption-centric future? Rethink your cloud strategy and technology risk management
    A consumption-centric enterprise framework is purpose-built to integrate, adopt and operationalise scalable, service-based technologies at speed and with strategic intent for the benefit of the enterprise.

  • Newsletter

    March 24, 2024
    When Executives Stand in the Way — Create the Right Tone at the Top for Change
    In the race toward innovation and transformation, it can be easy for leadership to overlook their crucial role in driving change in the organisation, including fostering vital new mindsets and behaviors.What you should know: Executive engagement is a critical component to enable change. It’s important to make the distinction that leaders and managers don’t “manage” change; they “enable” change.By…
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