Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story May 26, 2023 Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to… Survey December 9, 2021 2022 AND 2031 EXECUTIVE PERSPECTIVES ON TOP RISKS Key issues being discussed around the globe in the boardroom and C-suite Massive disruptions in the global supply chain. Challenges in attracting and retaining talent to address needs all across the enterprise. The Delta and Omicron variants. Cyber attacks and ransomware. Geopolitical tensions in specific regions and shifts on issues related to climate change. Long-overdue shifts in expectations… Whitepaper December 2, 2021 Buy Now, Pay Later...and Gear Up for More Regulation First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the… Blogs April 28, 2022 U.K. Supervisory Authorities and Basel Committee Refine Operational Resilience Approaches, Align on Expectations for Firms Several Key Policies Take Effect March 31, 2022 On March 29, 2021, the Bank of England (BoE), the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) issued a series of policy statements to both refine and finalise their approach to operational resilience for financial services firms. Almost concurrent with the release of the policy statements, the Basel Committee on… Blogs April 26, 2024 Meeting digital retail's high customer expectations means being clear-eyed about weaknesses and capabilities Today’s digital retail consumers have little tolerance for organisations that do not meet high customer service standards for accurate and timely fulfillment of orders. Transparent and real-time communications about order status have become an industry norm, which means that retailers need constant access to real-time data and inventory management tools to keep pace with customers’ expectations. Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Newsletter November 20, 2024 Unlock the power of Microsoft SharePoint: New updates and solutions SharePoint embedded: The new SharePoint embedded API enables developers to integrate Microsoft 365’s file storage, collaboration, and AI capabilities into any app. Learn more in the announcement blog or at Microsoft build. Whitepaper July 1, 2021 Lessons From the Pandemic: Crisis as a Catalyst for Innovation (An Expanded Discussion) This companion white paper provides more complete coverage of the topic addressed in Issue 141 of Board Perspectives and on NACD/BoardTalk.A facilitated discussion with active directors at a recent National Association of Corporate Directors (NACD) event in the United States focused on the significance of agility as an important driver of success in a mercurial… Whitepaper May 7, 2020 COVID-19 Borrowing Options: A Primer for Franchisees and Other Small and Medium-Size Businesses Amid unprecedented economic disruption caused by COVID-19, small and medium-size businesses (SMBs) that are the backbone of the U.S. economy face intertwining choices and challenges in determining the best courses of action to preserve their operations and protect the financial well-being of their employees. While direct bank and market financing remain an option for some, most small and medium-… Infographic March 15, 2022 Infographic: Technology, Media and Telecommunications Executive Perspectives on Top Risks for 2022 and 2031 Restrictive government policies, the talent shortage, third-party outsourcing arrangements, disruptive digital technologies, and, of course, the persisting pandemic are the dominant risk issues being discussed in boardrooms and executive suites across the Technology, Media and Telecommunications (TMT) industry group.These risk issues and more are cited in Protiviti’s latest annual … Load More