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  • Whitepaper

    July 19, 2021
    Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
  • Survey

    October 1, 2024
    Explore how CFO expertise is crucial for maximising AI investments in finance for strategic growth and governance.
  • Whitepaper

    July 21, 2022
    In our Compliance Priorities for 2022 in the Financial Services Industry, we emphasised the interconnectivity among the risks we identified, including how the pandemic, the global focus on environmental, social and governance (ESG) issues, and continued regulatory emphasis on culture and conduct were combining to shine a bright light on how financial institutions (used broadly herein to refer to…
  • Client Story

    December 14, 2023
    Protiviti partnered with clients to implement best-of-breed digital solutions to automate financial close processes, along with process improvements and data governance and controls solutions to resolve the issues. Change management to support accounting teams in adopting the new processes was also a key deliverable. 
  • Podcast

    February 10, 2025
    In this special edition of the Protiviti Legal Perspectives podcast series, Protiviti Legal Consulting and Hedley May are joined by special guests Kate Ring, a Chief Compliance Officer, and Michelle Oroschakoff, a former Chief Legal Officer, who discuss the dynamic alliance between Chief Compliance Officers (CCO) and Chief Legal Officers (CLO) within the financial services sector and the…
  • Whitepaper

    February 21, 2023
    This article will address the changes and updates to ISO 27001 standard published on October 25, 2022, and the approaches organizations can take to implement the changes introduced. There have been significant advancements in technology, as well as an increase in the complexity of security threats since the last iteration of ISO 27001 was published on September 25, 2013. The changes introduced in…
  • Blogs

    July 17, 2023
    What’s behind the best data and analytics strategies? Simply stated, it’s the capabilities that allow companies to generate forward-looking insights to proactively drive critical business decisions and propel the business forward to meet strategic goals. Many organisations rely on data scientists who apply their algorithmic magic behind the scenes and ascertain insights from large…
  • Insights paper

    December 22, 2025
    In recent years, higher education institutions have faced a growing challenge from financial aid fraud, particularly through the phenomenon of “ghost students” – fictitious or non-attending individuals enrolled to extract financial aid funds. This threat was exacerbated during the shift to online learning during the COVID-19 pandemic, which enabled fraudsters to exploit vulnerabilities in…
  • Podcast

    February 20, 2025
    In this VISION interview, Protiviti Hong Kong’s technology lead Michael Pang sits down with Dr. Gregg Li, who has been the chief architect and surgeon for board of directors for over 30 years in Asia and the Pacific Rim. In that time, Li’s strategic focus has been on technology and governance and the transformation of boards.
  • Podcast

    September 20, 2022
    Christine Halvorsen, Protiviti's U.S. Risk and Compliance lead, talks with Lynn Haaland, Chief Compliance, Ethics & Privacy Officer at Zoom Video Communications about the Risk and Compliance at the speed of modern business. Halvorsen and Haaland discuss how to establish a successful framework for managing privacy and compliance in a technology company and how to balance top privacy issues at…
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