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  • Whitepaper

    July 28, 2022
    Maximising OT Security and Resiliency Through a Risk-Based Framework
    The past 18 months have seen a significant increase in threats targeting critical infrastructure and operational technology (OT) networks. These environments are prime targets due to their age, complexity and importance to organisations. OT is the driver behind the largest corporations in the world – whether it is mixing the secret recipe for Coca-Cola, generating power for millions of customers…

  • Blogs

    March 20, 2020
    Blog: Financial Institutions Should Prepare for High Absenteeism, Operational Disruptions as Coronavirus Outbreak Worsens
    By Douglas Wilbert, Managing Director - Risk and Compliance and Dugan Krwawicz, Associate Director - Technology Strategy While the scale and duration of the Novel Coronavirus (COVID-19) pandemic is not yet fully understood, financial institutions, lawmakers, government and regulatory officials are working urgently to implement measures that will arrest the disruption to employees and customers,…

  • Client Story

    May 26, 2023
    Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…

  • Client Story

    May 26, 2023
    Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO
    A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to…

  • Podcast

    August 23, 2021
    Podcast | Workplace Transformation
    Next in our Transformation Series, guest host Lucy Pearman talks with Sophie Krynauw about the future of insurance and workplaces in a digital environment with global collaborative teams focusing on outcomes rather than process. Sophie Krynauw is the Transformation Audit Director at Group Audit Zurich Insurance Group. And part-time triathlete. Sophie is responsible for the designing the future…

  • Blogs

    February 22, 2021
    Changes to Accounting Standards Offer Transformational Opportunities for Insurers, with Extended Time to Implement
    Big changes are coming to how the insurance industry recognises and reports out financial performance. But the effects won’t be felt just in the accounting department.IFRS 17, Insurance Contracts, and its U.S. companion, accounting standard ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts, are intended to add clarity for investors in the wake of events and…

  • Newsletter

    September 22, 2025
    AI in action: Transforming insurance and automation with Microsoft Copilot
    Protiviti, in partnership with Microsoft, is helping organisations across APAC unlock the full potential of AI. From building intelligent agents to transforming insurance operations, our latest initiatives showcase how Copilot Studio and GenAI are driving measurable outcomes. Whether you're exploring automation or industry-specific innovation, Protiviti is your trusted guide.

  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Client Story

    November 8, 2021
    Insurance giant seeks staff augmentation, gains new opportunities for growth
    A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID…

  • Blogs

    August 7, 2025
    Back to basics: Why sustainability initiatives persist despite challenges
    Companies are moving forward with sustainability initiatives as planned or they are adjusting strategy — not stopping sustainability efforts altogether. A Protiviti webinar provides insight into why sustainability is seen as more than a compliance mandate.
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