Bringing disruptive thinking to reinvent organisations from the inside out.
Evolving needs and customer expectations challenge even the most agile organisations to keep up in the Digital Age. To survive, organisations must constantly innovate and transform.
Protiviti helps organisations think differently – from digital strategy and stakeholder alignment, to solution design and implementation, our experts instill a culture of innovation and agility. We help clients redefine customer experience, explore new operating models, create enhanced digital channels, and build skills required to compete in today’s marketplace.
Strategy and Business Case Definition
Develop and quickly align on a business-oriented DX strategy. Define business cases, design target operating models and technology architecture. Plan and mobilise a DX programme.
Customer Experience/Journey Mapping
Analyse and enhance the end-to-end customer experience (CX). Design and map the customer journey, capturing the voice of the customer and applying design principles for continuous improvement.
Culture, Skills & Capabilities
Better understand organisational strengths and weaknesses through Digital Maturity assessments and benchmarking. Define and execute digital talent management programmes to transform how your organisation acts and thinks.
Transformation Programme Definition
Transform a vision into an actionable plan, with clearly defined key activities, roles, and responsibilities. Maintain a focus on people, technology, process, and change management.
Transformation Programme Execution
Design, prototype and deliver high-quality solutions to the market. Demonstrate a return on investment and set a foundation for growth.
Protiviti brings deep capabilities in
You get access to custom software development capabilities and creative talent, along with expertise in programme governance, security, privacy and other compliance requirements.
Enterprise Data and Analytics
We help companies break down data silos and sort through vast amounts of structured and unstructured data to identify untapped opportunities and expose hidden risks. The end result — enabling clients to make intelligent business decisions that drive performance and growth while managing risks.
Protiviti’s Cloud Consulting Services team is helping CIOs, CTOs and other IT leaders capture value by leveraging the latest capabilities and designing solutions that simply work, as well as manage governance, risk and compliance issues regarding cloud.
Protiviti’s Software Services team is focused on agile design, development and implementation of innovative business solutions. Our flexible delivery model is scalable and cost-effective with the ability to leverage consulting capabilities and sourcing of specialised talent.
We partner with clients and provide pragmatic approaches to align, define, adopt and execute dynamic strategies to establish a cultural foundation that’s accepting of the most complex transformation.
Technology Strategy and Operations
Protiviti’s Technology Strategy and Operations team will help you mature both your technology and technology management capabilities: from establishing strategy and implementing future state solutions to supporting ongoing delivery of service.