Operational Risk Management Keeping you on the leading edge of operational risk management and empowering you with proactive risk insights while improving your bottom line. Establish and transform Operational Risk Management (ORM) functions. We help you to assess, build, and integrate operational risks into your operational risk management program to enhance risk management capabilities.Proactive leaders understand they must adopt more innovative operational risk management practices to succeed against the challenges of today’s customers, shareholders, employees, and the risk and regulatory environment.Leveraging emerging technologies, harnessing data and information, understanding organisational processes, and maintaining a strong control environment will help firms stay on the leading edge of operational risk management and empower leaders with proactive risk insights while improving their bottom line. We help you to identify, construct, and integrate operational risks Survey December 22, 2023 2024 Top Risks in the Financial Services Industry Protiviti and NC State University’s ERM Initiative have been conducting our Top Risks Survey for the past 12 years. This journey began just as financial markets around the world were starting their long, slow recovery from the global financial crisis, and has since covered the worst global pandemic in 100 years as well as near record-low interest rates followed... Learn more Our operational risk management services Pro Briefcase ORM program strategy and management ORM program strategy and governance are key to successfully meeting regulatory guidance. We help you establish risk governance and frameworks, document policies and procedures, identify and quantify risk and risk appetite. Pro Building office Operational risk assessment Develop, integrate, and execute operational risk assessment programs, across people, process, and technology risks. Insight into the effectiveness of your ORM program is key to maintaining an agile function capable of responding to the changing environment. Pro Document Consent Control environment design and assessment Effective operational risk mitigation needs mature risk and control environments. Our operational risk consultants help you develop and enhance control environments by assessing/defining processes, identifying/documenting risks, developing/documenting controls, addressing control gaps and optimising controls. Pro Document Files Control validation and testing Our operational risk consultants enable your lines of defence to design and implement monitoring and testing programs, including creating/executing coverage plans, automated techniques, and centralised testing. Effective controls for validation and assurance are critical to managing operational risk. Pro Document Stack Risk Control Self-Assessment (RCSA) design and implementation Protiviti provides expertise related to establishing RCSA programs, developing RCSA methods, implementing supporting risk technology tools, and executing advisory assistance. The RCSA process helps actively manage risk to business strategies and supporting processes. Pro Legal Briefcase Issue management support Remediate identified gaps and enhance your control environment by shepherding issues through and improving the issue management life cycle, identifying risks, developing controls, and updating processes to ensure risk mitigation and issue closure. Pro Workflow Flowchart ORM analytics Harness the power of data across your organisation, leveraging leading technologies and data analytics to transform data to provide insight and foresight for management and proactive operational risk management reporting. Pro Tools Gear Technology risk management As the organisation adopt new technologies, risk and exposure grow. We help design and implement operating models to manage technology risk and better control IT systems, people and processes. Our technology risk offerings reduce cost and risks while increasing agility. Our approach to operational risk management Protiviti has a record of success in helping clients develop strong risk management practises with the responsiveness required for an ever-changing business environment.We work with over 75 percent of the world’s largest financial institutions, which benefit from our collaborative team approach to resolving today’s risk management challenges.Our professional consultants have varied industry and regulatory backgrounds that enable our unified financial services practice, with the seamless integration of risk and compliance, technology, data, and analytics solutions, to develop customised agile risk management approaches to meet your present and future challenges.Our expertise gives you the tools to build an effective operational risk management program to reap both immediate and long-term benefits using the framework: Risk management and regulatory compliance go hand-in-hand. Find out more about Protiviti's regulatory compliance services. Click here Featured insights PODCAST Risky Women Radio | Women in Risk Management: Challenges and Opportunities Dive into the world of women in risk management. In this Risky Women podcast, Jenny Wong & Gayle Lacey discuss risk management challenges & opportunities. IN FOCUS Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several... NEWSLETTER The Top Risks 10 Years Out: Global Risks Are Persistent Capturing insights from over 1,100 C-level executives and directors across multiple industries with broad geographic representation, our global survey of C-level executives and directors survey offers insights for the top risks over the next 10 years... INSIGHTS PAPER Crypto and the Travel Rule: What’s Going On? 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Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Read more Leadership Sam Bassett Sam is the country leader for Singapore. With over 25 years' experience, he's primarily worked in financial services with consulting firms or directly in the banking industry to deliver change and support strategic, tactical, and operation goals across Asia, Europe and ... Learn More Gregor Neveling Gregor is a director with more than 20 years of experience in the financial services industry, both in Europe and Asia. He has extensive experience in corporate, retail and investment banking, wealth and asset management, compliance, AML/CFT, KYC, and risk. He started ... Learn More