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  • Client Story

    January 31, 2022
    Client story: Apparel company's 'Instagram project'
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…

  • Blogs

    April 3, 2023
    Digitising Experiences (Customer & Employee) Creates Value for Energy and Utilities Firms
    Leaders of energy and utilities (E&U) businesses are becoming increasingly focused on the business impacts of rapidly evolving technology. According to Protiviti’s latest Executive Perspectives on Top Risks Survey, many of these leaders see their companies struggling over the next decade to adopt digital technologies effectively, use data analytics and “big data” to drive competitive…

  • Podcast

    February 9, 2024
    Payments, liquidity and digital solutions with GTS Westpac’s Nish Dharmaratne
    Protiviti Australia’s Director Ruby Chen and Senior Director Rupesh Mahto sit down to talk to Nish Dharmaratne, Managing Director, Global Head of Product (Payments, Liquidity & Digital Solutions) at GTS, Westpac. In this interview, Dharmaratne discusses core payments, new payment solutions, cross-currency payments, corporate commercial cards, merchant acquiring, liquidity solutions, risk,…

  • Blogs

    October 21, 2024
    U.K. Online Safety Act: The Impact on Tech Firms and Critical Compliance Considerations
    The U.K. Online Safety Act (OSA) is part of a suite of new online-safety and consumer-protection regulations aimed at safeguarding users from harmful content on digital platforms. Its implementation is planned in three phases from 2025 to 2026.

  • Newsletter

    December 4, 2025
    Compliance Insights
    For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market. Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk management, consumer protection, compliance function optimisation, and resourcing were identified as priorities in all regions.

  • Survey

    April 17, 2025
    CPG and retail risk insights
    With the ongoing chaos of recent U.S. trade policies unsettling the global economy, retailers and CPG companies fear that tariffs, or even the threat of them, may cause inflation, reduced consumer spending, and a global recession. Long-term planning, strategic investments, and recruitment are the chief concerns for retail and CPG leaders, according to Protiviti's latest Executive Perspectives on…

  • Blogs

    June 18, 2024
    Design Thinking for Technology Modernisation: Driving Value, Reducing Technology Debt
    In the consumer products and retail sectors, the burdens of legacy systems and manual processes pose significant challenges for organisations across the value chain from store or online purchases to overall operations. Disconnected applications, error-prone tasks, technical debt and a lack of insight and intelligence can hinder efficiency and innovation. To address these pressing issues, a…

  • Blogs

    April 4, 2023
    Modernising applications: The importance of reducing technical debt
    Technical debt is no longer just a “technical” problem. As recent, widely publicised events have shown, it is a business problem that can have serious consequences for organisations. The government and Congress are taking notice of unfair consumer experiences, and it is crucial for businesses to address their technical debt and minimise the risk of negative press, government fines and damaged…

  • Blogs

    February 6, 2026
    The Next Generation of Power BI Interactivity
    Since Microsoft Power BI’s release ten years ago, many enterprises of all sizes have adopted the tool as the centerpiece of their analytics environments. It has transformed reporting capabilities to make data more available, meaningful and actionable for business customers. This has largely been achieved through sophisticated yet intuitive reporting capabilities, both for developers and consumers.

  • Blogs

    August 30, 2024
    Building an Accessibility Culture with Copilot for Microsoft 365
    Organisations across the U.S. recognise the criticality of accessibility for both consumers and employees. This concern dates to the early 2000s, when several well-known brands were targeted by lawsuits that ultimately changed how e-commerce works. Yet today, companies are still dealing with the evolving landscape of accessible technology and the inherent challenges of providing the right types…
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