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The Innovation vs. Technical Debt Tug of War

Technology leaders are exploring new ways to drive innovation and maximise the value of IT in a changing world driven by disruption and a need for acceleration

Executive Summary

Innovation is the name of the game in today’s global market. Recognising this new reality, CIOs, CTOs, CISOs and other technology executives and leaders are exploring new ways to fuel innovation throughout their organisations. However, there are many roadblocks on this path.

Take, for example, the specter of technical debt, which is hampering a business’s ability to innovate and grow. Our research indicates that organisations spend nearly one-third of their IT budgets and invest a fifth of their resources in technical debt management.

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For this global survey of more than 1,000 CIOs, CTOs, CISOs and other technology executives and leaders, Protiviti set out to understand how organisations are tackling their current and future technology needs – specifically, how they are pursuing innovation initiatives that will fuel long-term value while also addressing the burden of managing their organisation’s technical debt. We also explore the types of emerging technologies in use today or that organisations are planning to implement, as well as challenges related to skills, talent and collaboration.

Analysis of this research exposes a number of trends and themes that should be of great interest to technology leaders seeking to help their organisations achieve competitive advantage and grow their capabilities and offerings.

Read our key findings

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Organisations are spending an average of 30% of their IT budgets on technical debt management.

Explore the results

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Technology leaders worldwide are exploring new ways to drive innovation and maximise the value of IT.


Sam Bassett
Sam is the country leader for Singapore. With over 25 years' experience, he's primarily worked in financial services with consulting firms or directly in the banking industry to deliver change and support strategic, tactical, and operation goals across Asia, Europe and ...
Marek Kosmowski
Marek is a director with over 17 years’ experience. He heads digital and innovation in Southeast Asia for Protiviti, focusing on digital initiatives including digital banking, UX/UI, RPA, machine learning, AI, design thinking, blockchain, and customer experience. Marek ...