AI in action: Transforming insurance and automation with Microsoft Copilot 3 min read Protiviti, in partnership with Microsoft, is helping organisations across APAC unlock the full potential of AI. From building intelligent agents to transforming insurance operations, our latest initiatives showcase how Copilot Studio and GenAI are driving measurable outcomes. Whether you're exploring automation or industry-specific innovation, Protiviti is your trusted guide. Topics Data, Analytics and Business Intelligence Technology Enablement Artificial Intelligence Industries Technology, Media and Telecommunications Copilot Agent Bootcamp: Building AI agents that deliver real results Protiviti recently hosted a hands-on Copilot Agent Bootcamp for a leading multinational insurer, empowering teams to design, build and deploy intelligent agents using Microsoft Copilot Studio.Over three focused sessions, participants:Built real-world automation agents from concept to deploymentMastered key Copilot Studio features including topics, adaptive cards, custom connectors and multi-agent orchestrationCollaborated through guided demos and business-specific use casesPresented working prototypes to senior leadership. AI in insurance: Industry leaders at Protiviti Hong Kong Protiviti Hong Kong hosted the Insurance Committee of the AI Association of Hong Kong for a high-impact event exploring AI’s role in insurance.Industry leaders from Microsoft, Generali, AIA, Prudential and Manulife shared real-world use cases in claims, underwriting and distribution.Highlights included:Keynote demos of Copilot Studio’s multi-agent orchestrationPanel discussion on AI adoption, productivity, and governanceSurvey insights on AI maturity and implementation challenges.The event reinforced Protiviti’s commitment to enabling responsible, scalable AI innovation across the insurance sector. Featured Insights AI Pulse Survey: How AI maturity impacts ROI Explore Protiviti’s global AI Pulse Survey to understand how AI maturity influences ROI, adoption challenges, and strategic scaling across industries. Explore the insights Agentic AI: What it is and why boards should care Discover how agentic AI is reshaping autonomous decision-making and why it matters for business leaders navigating the next wave of AI evolution. Understand the shift Navigating financial services compliance 2025 Stay ahead of evolving compliance priorities in financial services, from AI regulation to third-party risk and operational resilience. Stay compliant Business-centric Copilot adoption drives transformation Learn how a leading energy company achieved 82% Copilot adoption and transformed operations through Protiviti’s strategic rollout approach. Drive adoption Generative AI: Business rewards vs. security risks Explore Protiviti’s second annual study on how organisations are balancing innovation with risk in their GenAI strategies. Balance innovation and risk Keen to learn more about how Protiviti can help you unlock the full potential of Microsoft Copilot? Get in touch with us today at [email protected] Leadership Karen Ko Karen has over 20 years of professional experience in leading complex, multi-country transformation projects for financial services clients in New York, London and APAC. Her expertise lies in partnering strategically with clients to innovate their business models and ... Learn More Michael Pang Michael is a managing director with over 20 years’ experience. He is the IT consulting practice leader for Protiviti Hong Kong and Mainland China. His experience covers cybersecurity, data privacy protection, IT strategy, IT organisation transformation, IT risk, post ... Learn More Featured insights BLOGS Building a Business Case for Copilot for Microsoft 365 – A Game-Changer for Business Efficiency 7 min read With the rapid rise in artificial intelligence (AI) tools, companies are updating technologies and processes as quickly as budgets allow. Industries are transforming rapidly as the drivers for economic growth are evolving. BLOGS The Future of Microsoft Copilot for Finance 7 min read As the wheel of digital transformation continues to turn, it brings with it profound changes across a myriad of industries. Perhaps none so much as in the finance function, which finds itself on the cusp of a new era defined by artificial... BLOGS How Microsoft Copilot Can Supercharge Internal Audit 8 min read These days, it’s easy to get caught up in the routine of risk assessments, planning, fieldwork, and reporting during the audit lifecycle. Microsoft’s Copilot for M365 is changing the game for internal audit teams across Australia. By automating... BLOGS Advancing Microsoft Copilot in Fabric: A Path to Maturity 7 min read Many new Microsoft Fabric features were recently announced at the second annual Microsoft Fabric Community Conference (FabCon 2025). One of these announcements is particularly impactful for all Microsoft Fabric users, as Copilot in Fabric is being... NEWSLETTER Explore AI’s Future with Azure AI Foundry 3 min read At Protiviti, our enduring partnership with Microsoft is the foundation of our innovative solutions. This month, we are excited to introduce Azure AI Foundry - a transformative platform that is revolutionising intelligent data management and process... Previous Article Pagination Next Article
