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  • Blogs

    April 6, 2023
    Why Data Governance Programmes Are Easy to Envision, Difficult to Sustain
    I am often asked, with all the investments in data management and infrastructure over the last 50 years, why are we still not great with governing data? To put it simply and directly – it’s hard! Data governance programmes are easy to envision conceptually, difficult to implement, and without proper care, impossible to sustain. Often data governance investments have a long ‘time to…

  • Newsletter

    February 17, 2025
    Are Your Board Materials Highlighting What’s Really Important?
    Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view…

  • Blogs

    January 14, 2025
    CSDDD: It’s Not Too Soon To Get Moving
    While the EU’s Corporate Sustainability Reporting Directive (CSRD) that took effect in January 2023 is primarily disclosure-oriented, the EU’s Corporate Sustainability Due Diligence Directive (CSDDD) is all about action.

  • Blogs

    April 4, 2023
    Modernising applications: The importance of reducing technical debt
    Technical debt is no longer just a “technical” problem. As recent, widely publicised events have shown, it is a business problem that can have serious consequences for organisations. The government and Congress are taking notice of unfair consumer experiences, and it is crucial for businesses to address their technical debt and minimise the risk of negative press, government fines and damaged…

  • Client Story

    September 13, 2023
    Agility in Action: IT Transformation Fosters Business Alignment
    This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive…

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Blogs

    February 9, 2026
    A Guide to Navigating the Upcoming Licensing Changes for Dynamics 365
    On January 15, 2026, stricter license compliance will be enforced, requiring all users to have assigned licenses in Power Platform Admin Center (PPAC) to access Microsoft Dynamics 365 (D365) applications. This change will ensure that only authorised users with the appropriate license assignment can access or manage applications.

  • Newsletter

    January 8, 2025
    Focusing Your Technology Modernisation Investment Strategy
    Past experience with the cost and risks of technology modernisation projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.

  • Blogs

    June 27, 2025
    The Rising Importance of Data Minimisation in the Telecoms Industry
    Data is the lifeblood of the telecom industry. With the advent and proliferation of 5G, AI, IoT, and other transformative technologies, telecom companies manage vast amounts of structured and unstructured data. While this data is essential for delivering seamless customer experiences and driving innovation, it also brings significant risks.

  • In Focus

    July 25, 2025
    Trump’s ‘America-First‘ AI Action Plan will accelerate innovation. Ready?
    On July 23, the Trump administration outlined its comprehensive artificial intelligence (AI) strategy that it says will secure global leadership, boost economic growth, ensure national security, and promote American values. America’s AI Action Plan was outlined in a 28-page report, and a trio of executive orders aimed to fast track construction of comprehensive data centers, promote the export of…
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