Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story June 13, 2023 Having it all: Technology transformation in the luxury marina market This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end market. To support the business model, the company embarked on a technology transformation journey to develop its own marina management system that allows… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Podcast Transcript September 28, 2022 Transcript | Sustainable Finance With the dominance of ESG as a key agenda item in the boardroom and C-suite, it’s no surprise that one especially noteworthy topic is sustainable finance – ensuring that investments in products and services are aligned with ESG and sustainability standards. This certainly is a key area of focus in financial services. In this podcast, Protiviti’s Paul Middleton interviews Ana Carolina Oliveira,… Whitepaper June 29, 2020 Managing Financial Crime Risks in a Changing Economic Environment U.S. Edition | June 2020 Financial Crime Risks in the Current Climate The current economic and business climate is a new frontier for financial institutions seeking to navigate challenges posed by deteriorating market conditions, customer anxiety and the ever-watchful eyes of industry regulators. Concurrently, bad actors that pose an ongoing threat are also discovering new channels of… Podcast September 28, 2022 Podcast | Sustainable Finance With the dominance of ESG as a key agenda item in the boardroom and C-suite, it’s no surprise that one especially noteworthy topic is sustainable finance – ensuring that investments in products and services are aligned with ESG and sustainability standards. This certainly is a key area of focus in financial services.In this podcast, Protiviti’s Paul Middleton interviews Ana Carolina Oliveira,… Whitepaper September 22, 2023 Advanced analytics in sanctions compliance The adoption of advanced analytical tools and emerging technologies such as AI and ML has continued to gain enterprise adoption across compliance solutions within the financial services industry. Blogs February 28, 2025 Privacy Compliance: The Role of Digital Identity Driven by stringent global privacy regulations, consumer privacy and security are top of mind for technology executives. Compliance with these regulations requires organisations to think through their approach to collecting, securing, managing access to, and deleting customer data. Newsletter August 26, 2020 Compliance Insights - August 2020 Your monthly compliance news roundup CFPB Issues Interim Final Rule to Amend Regulation X Offering Relief to Consumers In light of the ongoing COVID-19 pandemic, the Consumer Financial Protection Bureau (CFPB) has issued an interim rule permitting mortgage servicers to offer new loss mitigation options following the evaluation of an incomplete loss mitigation application. In… Blogs April 3, 2023 Digitising Experiences (Customer & Employee) Creates Value for Energy and Utilities Firms Leaders of energy and utilities (E&U) businesses are becoming increasingly focused on the business impacts of rapidly evolving technology. According to Protiviti’s latest Executive Perspectives on Top Risks Survey, many of these leaders see their companies struggling over the next decade to adopt digital technologies effectively, use data analytics and “big data” to drive competitive… Newsletter April 20, 2020 Compliance Insights - April 2020 Your monthly compliance news roundupOCC Reinforces Third-Party Risk Management ExpectationsRegulatory expectations related to third-party relationships have evolved considerably since 2013, when the Federal Reserve Board and Office of the Comptroller of the Currency (OCC) issued prescriptive guidances SR 13-19 and OCC 2013-29, respectively. To account for this evolution, the OCC… Load More
