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  • Blogs

    March 5, 2026
    Rapid Mitigation Strategies for Salesforce Marketing Cloud’s Encryption Changes
    On January 21, 2026, a platform-wide security update in Salesforce Marketing Cloud generated an issue that caused links in previously sent emails to stop working. Salesforce Security identified a vulnerability within Marketing Cloud Engagement and responded by deploying enhanced encryption across the platform. While this critical update strengthens data protection, it exposes a risk to…

  • Insights paper

    November 8, 2024
    Understanding the Impact of the EU AI Act: A Primer for Financial Institutions
    Navigate the EU AI Act's impact on finance with our strategic guide to compliance and ethical AI use.

  • Blogs

    October 21, 2024
    AI Can Revolutionise Manufacturing Efficiency
    Adapting new technologies to manufacturing applications and processes is often a challenge – and, particularly with AI, there is no easy button to push.

  • Survey

    October 1, 2024
    AI Investments Require the CFO’s Expertise – and Vice Versa
    Explore how CFO expertise is crucial for maximising AI investments in finance for strategic growth and governance.

  • Client Story

    June 16, 2023
    Leading CRM Provider Improves Configuration Checks on AWS Resources to Comply with HIPAA Framework
    A globally-recognized CRM provider engaged Protiviti to assist them in determining methods to better protect customer data while complying with each customer's unique regulatory requirements. The client needed an efficient method to perform configuration checks on AWS resources to ensure it would remain compliant with the HIPAA framework so that it could grow its footprint in the healthcare…

  • Client Story

    June 16, 2023
    Global Leader in Design Software Hardens Its Platform Infrastructure to Meet FedRamp Compliance Requirements
    This global leader in software for designers, builders, engineers and others has worked to provide a solid platform across a multitude of industries. However, recent changes in FedRamp compliance requirements drove them to develop a new instance of its product platform, hardening their infrastructure for customers in the public sector.

  • Blogs

    June 12, 2026
    Why Traditional IT Cost Metrics Fail in the AI Era - and What Leaders Should Measure Instead
    Organisations continue to evaluate IT spend through a narrow operational lens, focusing on efficiency ratios, cost per ticket, or run rate versus budget. This approach worked when IT primarily delivered infrastructure and back-office services. Disruptive technologies such as AI fundamentally change how value is created, just as the rise of the internet in the 1990s forced organisations to rethink…

  • Client Story

    April 18, 2024
    Intelligent Document Retrieval System, Powered by Responsible AI, Helps Reduce Air Pollution
    This company is a leader in the supply of after-sale services to the world’s engine and compressor markets and is trusted by nuclear power plants, the U.S. military and both public and private electricity generators around the globe. With the EPA’s recently announced Good Neighbor Plan in mind, the client needed a quick, reliable air pollution reduction strategy. However, the company had to sift…

  • Podcast

    March 27, 2024
    Podcast | ESG and AI – with Alyse Mauro Mason, Christine Livingston and Mark Carson
    Artificial intelligence, including but not limited to generative AI, has taken the world by storm over the past year, with organisations worldwide scrambling to identify where and how it can be used to strengthen their businesses and grow competitive advantage. Without question, as companies move quickly to employ these technologies, ESG issues come into play at a number of levels, from…

  • Client Story

    May 26, 2023
    Specialty insurer standardises policy platforms to deliver operational efficiencies ahead of IPO
    A global specialty insurance organisation had been growing rapidly through a roll-up strategy to position itself for an initial public offering (IPO). The acquisitions created multiple underwriting and policy management processes and systems that were hindering operational efficiency. Executive leadership understood that to achieve the highest equity valuation possible it would need to…
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